Business Operations Coordinator

Novartis • Cambridge, MA

18h • $31 - $58 • Onsite

About The Position

The Business Operations Coordinator provides direct administrative support to the BioMedical Research Data & Digital Leadership to ensure productivity through routine administrative activities as well as non-routine activities and special projects. This role is based in Cambridge, MA. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. We are seeking a highly organized and proactive Business Operations Coordinator to support the BR Data & Digital Leadership within Biomedical Research. In this role, you will be a trusted partner to leadership, enabling smooth day-to-day operations, coordinating complex activities across global teams, and driving administrative excellence through strong planning, discretion, and a continuous improvement mindset. This is an exciting opportunity for a professional who thrives in a dynamic environment and enjoys making a meaningful impact through high-quality operational and organizational support. The Business Operations Coordinator provides direct administrative support to the BR Data & Digital Leadership to ensure productivity through routine administrative activities as well as non-routine activities and special projects.

Requirements

• Experience supporting an executive level manager
• Minimum 5 years of administrative experience
• High school diploma required.
• Excellent planning and organizational skills
• Agile mindset with the ability to adapt quickly, reprioritize effectively, and remain focused in a fast-moving and evolving environment
• Proactive and solution-oriented, with the confidence to anticipate needs, take ownership, and drive work forward with limited direction
• Demonstrated accuracy and speed in the use of standard office tools including Word, Excel, and PowerPoint.
• Demonstrated ability to work efficiently and to perform tasks simultaneously with supervision in a fast-paced team environment

Nice To Haves

• Associates or Bachelor’s degree preferred or equivalent relevant experience.
• Continuous improvement mindset with a demonstrated ability to identify inefficiencies, simplify processes, and implement practical solutions
• Strong collaborative approach and proven ability to build trusted partnerships across teams, functions, and organizational levels
• Learning agility and openness to change, with enthusiasm for new tools, ways of working, and opportunities to enhance team effectiveness

Responsibilities

• Schedule and manage on-site, off-site and virtual meetings and trainings across international time zones (calendar support, townhalls, workshops, functional meeting series, catering orders)
• Independently identify and initiate process improvement areas across departments or function with limited direction
• Perform special projects and/or other functions to support the business as assigned or proactively identified (locker management, building access management etc.)
• Communicate with management and staff at all levels, handling sensitive and confidential information with discretion
• Partnership with other BR Data & Digital Administrative Assistants for both day-to-day operations as well acting as backup
• Other related job duties as assigned / Office & Site operations management
• Onboarding management internal hires (Hardware/phone order, distribution lists if applicable, TEAMS membership management, training assignments in Up4Growth
• Embrace the Novartis culture and model work behaviors that are consistent with each of the company’s core values.

Benefits

• health, life and disability benefits
• a 401(k) with company contribution and match
• a variety of other benefits
• a generous time off package including vacation, personal days, holidays and other leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED