Business Operations Coordinator

MedCura Health•Stone Mountain, GA

13h

About The Position

The Business Operations Coordinator supports the Director of Operations (DOO) - Whitefoord in overseeing daily operations and advancing its strategic goals. This role leads the implementation of cross-departmental process improvement initiatives as directed by the DOO-Whitefoord and plays a key role in managing internal and external projects that support organizational growth and new initiatives.

Requirements

Bachelor’s degree in related field.
Minimum of 3 years in a professional environment with operational responsibilities.
Ability to generate complex documents and reports via software and Microsoft Office suite.
Proficient in communication strategies, verbally, written, and non-verbal.
Proven experience in project management, process improvement, and vendor management.
Strong critical, creative and analytical thinking, decision making and innovative problem-solving skills.
Ability to communicate effectively in a team environment.
Ability to speak effectively in front of large audiences.
Basic mathematical skills.
Ability to multi-task and prioritize.
Demonstrate good judgment and decision-making skills.

Responsibilities

Partnering with outsourced Information Technology and Human Resources departments to manage and distribute IT inventory.
Maintaining the organization’s phone system, including updates to service offerings and hours of operation.
Gaining proficiency in all business systems to support cross-departmental utilization.
Serving as the primary point of contact for all vendor services, including sourcing, contract negotiation, and oversight of the Request for Proposal (RFP) process.
Maintaining a current inventory of vendor contracts and reassessing terms annually prior to renewal.
Creating and distributing vendor schedules to staff and resolving service or billing issues as they arise.
Coordinating and leading recurring meetings and onsite visits with vendors and partners.
Overseeing internal procurement processes, initiating approvals, and communicating order confirmations to relevant stakeholders.
Driving process improvement by identifying operational challenges, proposing system changes, and implementing best practices across organizational routines.
Supporting strategic and operational plans in alignment with Whitefoord’s broader vision.
Evaluating business processes quarterly under the guidance of the DOO and recommending enhancements.
Developing systems that reduce manual tasks and enable teams to focus on higher-value work.
Collaborating with the DOO on new initiatives, including project planning and vendor management for special projects.
Assisting in the development and maintenance of project budgets in partnership with the Finance team.
Providing timely updates to the leadership team on operational progress and project milestones.