Business Operations Coordinator
About The Position
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. As a Business Operations Coordinator for Travel + Leisure at Club Wyndham Nashville, this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!
Requirements
- Proficient in Microsoft Suite
- Have availability to support the business throughout weekends and holidays
- Experience delivering outstanding customer service, with excitement!
- Communicative, reliable, organized person who is not afraid of learning new processes and embraces change.
Nice To Haves
- Helps to provide the onboarding/training of new team members
- Implement changes across any area/function that Business Operations supports
Responsibilities
- Provide exceptional customer service to our guests, business partners, and team
- Work with leadership to implement ways in which to improve our customer service or processes
- Protect data when interacting with our guests to ensure they receive the best experience with us
- Ensure company assets are always protected and supporting policies and procedures are executed
- Understand and implement operational procedures that govern our business
- Support new initiatives and help impacted teams understand what the changes means to them
- Maintain and validate daily, weekly, monthly, or quarterly reporting needs
- Consistently leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise and escalates appropriately to leadership
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off
- Parental leave
- Holidays
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
