Business Operations Coordinator

Travel + Leisure Co.•Atlanta, GA

8d•Onsite

About The Position

As a Business Operations Coordinator for Travel + Leisure at Club Wyndham Nashville, this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!

Requirements

Proficient in Microsoft Suite
Have availability to support the business throughout weekends and holidays
Experience delivering outstanding customer service, with excitement!

Nice To Haves

Enjoys working in a fast-paced environment
Enjoys interacting with guests and business partners
Enjoys being part of a highly engaged team
Communicative, reliable, organized person
Not afraid of learning new processes
Embraces change

Responsibilities

Provide exceptional customer service to our guests, business partners, and team
Work with leadership to implement ways in which to improve our customer service or processes
Protect data when interacting with our guests to ensure they receive the best experience with us
Ensure company assets are always protected and supporting policies and procedures are executed
Understand and implement operational procedures that govern our business
Support new initiatives and help impacted teams understand what the changes means to them
Maintain and validate daily, weekly, monthly, or quarterly reporting needs
Consistently leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise and escalates appropriately to leadership