Business Operations Co-Ordinator and Analyst

Microsoft•Id, ID

About The Position

In alignment with Microsoft values, this role contributes to cultivating an inclusive work environment. The position is part of Microsoft’s Cloud Operations & Innovation (CO+I) team, which powers Microsoft's cloud services. The role performs a key function in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I focuses on employee personal and professional development, offering trainings, Career Rotation Programs, Diversity & Inclusion initiatives, and professional certifications. Microsoft's global infrastructure includes over 200 datacenters in 32 countries, supporting over 1 billion customers and 20 million businesses worldwide. Environmental sustainability and optimization are key aspects of datacenter design and operations. Microsoft's mission is to empower every person and organization to achieve more, driven by a growth mindset, innovation, and collaboration, with a culture of respect, integrity, and accountability.

Requirements

High School Diploma, GED, or equivalent.
Ability to meet Microsoft, customer and/or government security screening requirements.
Ability to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

High School Diploma, GED, or equivalent AND 2+ years technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)
Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 1+ year(s) technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)
Equivalent experience.

Responsibilities

Develop and maintain Power BI dashboards, reports, and trackers to provide visibility into supplier performance, spend, operational metrics, and key business outcomes.
Analyze operational and financial data to identify trends, risks, opportunities, and actionable insights that support decision-making and continuous improvement.
Compile, automate, and present reporting for stakeholders, ensuring accurate, timely, and meaningful performance reporting across business operations.
Create, process, and manage Purchase Orders (POs) in alignment with procurement policies.
Track PO lifecycle through to completion, ensuring timely approvals and processing.
Liaise with suppliers and internal teams to resolve PO issues or delays.
Co-ordinate routing of contracts, SOWs, and amendments for internal review and approval across Legal, Procurement, Finance, and Business stakeholders.
Ensure all documents follow correct governance workflows and meet compliance requirements.
Maintain version control and audit readiness for all contract-related materials.
Review supplier quotes and contracts to extract key details (scope, pricing, terms, renewal dates, deliverables).
Validate alignment between quotes, contract terms, and PO requirements.
Identify inconsistencies or risks and escalate to appropriate teams for clarification.
Review, validate, and reconcile supplier invoices against POs, quotes, contracts, and delivery status.
Flag inaccuracies and co-ordinate issue resolution with vendors, Finance, and Business stakeholders.
Maintain structured logs and records for PO status, contract approvals, invoice audits, and reporting cycles.
Ensure all documentation meets audit requirements and is consistently up-to-date.
Work closely with Business Operation Managers, Finance, Legal, Procurement, and external suppliers.
Facilitate smooth communication and follow-ups across teams to ensure timely approvals and accurate documentation.