Training Co-ordinator

Valmet•Duluth, GA

11d•Onsite

About The Position

This role focuses on developing and delivering both internal and external training programs, with a strong emphasis on business systems, technical skills, and compliance. The Training Co-ordinator will be responsible for creating engaging communication strategies, managing training documentation, and developing customer-facing programs, including "Service School" style initiatives. The position also involves sales and program management aspects, such as establishing pricing, creating quotations, and managing program financials.

Requirements

Ability to develop communication strategies that support learning initiatives and enhance employee and customer engagement.
Customer-centric mindset with the ability to translate technical information into accessible and actionable content.

Nice To Haves

Experience working with field service, engineering, or manufacturing teams is a strong advantage.
Comfort in balancing creative PR/communications skills with process-driven training development.

Responsibilities

Lead internal training sessions for key business systems and processes.
Collaborate with internal departments (Field Service, Engineering, HSE) to develop and deliver technical and compliance-related training programs.
Design engaging communication strategies to promote training initiatives, fostering a culture of continuous learning and development.
Manage internal HSE training documentation, compliance reporting, and knowledge-sharing efforts across North America.
Partner with BTS technical resources to develop and deliver customer training on existing and legacy systems, including on-site and virtual formats.
Design and market customer-centric training materials (manuals, virtual products, and updates for legacy equipment).
Develop, organize and produce customer events such that enhance customer engagement and reinforce Valmet’s value proposition.
Create new "Service School" style programs tailored to evolving customer needs and industry trends.
Establish pricing models for customer training packages, create quotations, and oversee invoicing for completed projects.
Collaborate with the Sales and Service teams to develop agreement-based training programs.
Track project costs and manage training program financials to meet or exceed budget targets.