Senior Business Operations & Billing Analyst

Aston CarterDeer Park, OH
$70,000 - $85,000Onsite

About The Position

This position supports a large-scale contractor workforce and serves as a key partner to the Business Manager within the Operations team. The role combines accounting, billing, invoicing, project administration, subcontractor support, and operational analysis in a fast-paced corporate environment. This is an excellent opportunity for someone who enjoys ownership, thrives in a high-volume setting, and wants exposure to business operations, forecasting, financial reporting, and project management. The individual hired will play a critical role in supporting over 400 contractors and hundreds of active projects while serving as a trusted operational partner to leadership.

Requirements

  • Associate's Degree in Accounting, Finance, Business Administration, or related field.
  • 2+ years of experience in: Billing, Client invoicing, Accounts receivable, Project accounting, Business operations support
  • Experience using Workday.
  • Strong understanding of: Cost analysis, Revenue and margins, Financial reconciliations, Invoice processing
  • Advanced Microsoft Excel skills.
  • Experience working within a large corporate or enterprise environment.
  • Ability to manage multiple priorities and tight deadlines

Responsibilities

  • Prepare, review, and submit client invoices.
  • Monitor invoice status and resolve billing discrepancies.
  • Review accounts receivable aging reports and assist with collection follow-up activities.
  • Perform monthly reconciliations and billing reviews.
  • Analyze project costs, margins, and revenue trends.
  • Ensure billing accuracy and compliance with contract terms and client requirements.
  • Maintain supporting documentation and audit records.
  • Support approximately 300 active projects and Statements of Work (SOWs).
  • Track project activity, forecast updates, and financial performance.
  • Create and maintain project records within business systems.
  • Coordinate with internal teams to ensure project information remains accurate and current.
  • Assist with quarterly forecasting and operational review cycles.
  • Support the full subcontractor lifecycle, including onboarding, project assignments, extensions, and offboarding.
  • Set up and maintain subcontractor records in company systems.
  • Coordinate onboarding documentation, system access, and contractor credentials.
  • Partner with vendors, consultants, and internal stakeholders to ensure smooth onboarding experiences.
  • Support contractor timekeeping and expense reporting processes.
  • Assist with resolution of payroll, timecard, and invoicing inquiries.
  • Serve as a backup to the Business Manager for select operational and reporting activities.
  • Work closely with Operations, Recruiting, Accounting, HR, vendors, and consultants.
  • Help identify process improvements that increase efficiency and accuracy.
  • Provide reporting, analysis, and operational updates to leadership.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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