Business Operations and Community Relations Manager - Pittsburgh Playhouse

Point Park University•Pittsburgh, PA

16h•Onsite

About The Position

The Pittsburgh Playhouse Business Operations and Community Relations Manager implements and executes daily business operations, audience engagement, and community outreach for the Pittsburgh Playhouse. This dual-role position focuses on improving operational efficiency, streamlining processes, managing logistics, and supporting overall organizational performance through cross-functional collaboration. This position reports to the Managing Director of Production and Operations and works closely with the University business office and finance department, as well as the Playhouse sales, marketing, and development teams including all Conservatory of Performing Arts and University wide engagement initiatives. Business operations responsibilities include managing purchase requisitions and contracts, invoicing, tracking expenditures, and monitoring budget performance. Community relations responsibilities include developing and implementing audience and educational engagement initiatives that align with the mission and vision of the Pittsburgh Playhouse at Point Park University.

Requirements

Minimum bachelor's degree or equivalent education and experience in arts or related field and a minimum two years of related experience in theatre operations and engagement.
Demonstrated ability to collaborate effectively across teams, understand organizational goals, and execute strategic projects with integrity and alignment.
Highly organized and detail oriented.
Excellent communication and interpersonal skills.
Proficient in financial tracking and reporting with Microsoft Office applications.
Self-motivated with the ability to manage multiple projects and responsibilities.

Nice To Haves

MA or MBA is preferred.
Experience managing and mentoring university student work force is beneficial including interns, work-study, and apprentices.

Responsibilities

Execute and manage purchase requisitions, contracts, invoices, and vendor communications.
Track departmental expenditures and monitoring budget performance.
Support financial reporting, monthly budget variances, and expense reconciliation.
Streamline operational processes to improve efficiency and productivity.
Maintain operational records, databases, and reporting systems.
Prepare budget reports for leadership review.
Support scheduling, procurement, and resource allocation efforts.
Serve as a liaison between the Playhouse and University business and finance offices.
Identify opportunities for process improvement and cost savings.
Develop audience and education engagement projects to align with the overall University and Playhouse vision.
Collaborate with Playhouse, COPA, and University teams to expand engagement across all university and community driven opportunities.
Supports contracting of artists and production staff in cooperation with applicable unions and guilds.
Creates and implements engagement opportunities for professional, educational, and audience development.
Handles all outgoing payments to vendors.
Handles all requests for materials purchases, over-hire personnel, etc.
Arranging travel & lodging for guest artists and personnel.
Generates and tracks all HR paperwork for students, staff and faculty.
Perform other duties as assigned.