Business Operations Analyst
About The Position
At Agility PR Solutions, we’re continuing to evolve how we use data, systems, and AI to make smarter business decisions across the organization. We’re looking for a highly analytical and curious Business Operations Analyst to help turn company data into actionable insights. This role will support reporting, dashboards, operational analysis, commission administration, vendor reporting, and broader business intelligence initiatives across teams including Sales, Marketing, Customer Success, and Operations. This is an ideal role for someone who enjoys solving problems, finding patterns in data, building practical reporting solutions, and leveraging AI tools to work more efficiently.
Requirements
- 2–5 years of experience in business analysis, analytics, operations, revenue operations, finance, or a similar analytical role
- Strong analytical and problem-solving skills with excellent attention to detail
- Advanced Excel skills including formulas, pivots, lookups, data manipulation, and reporting
- Experience with reporting and visualization tools such as Power BI, Tableau, Looker Studio, or similar platforms
- Experience working with Salesforce reporting and data analysis
- Comfort working with large datasets and translating findings into clear business insights
- Strong curiosity and interest in AI tools and how they can improve business operations and workflows
- Ability to balance accuracy and speed without overcomplicating processes
- Strong communication skills with the ability to explain data clearly to non-technical stakeholders
- Degree or diploma in Business, Finance, Economics, Analytics, Commerce, or a related field
Nice To Haves
- Experience with Pendo, HubSpot, SQL, or BI tools
- Exposure to SaaS or technology companies
- Experience supporting commissions or incentive compensation processes
- Familiarity with automation or AI tools such as Gemini, ChatGPT, Claude, or Copilot
Responsibilities
- Build and maintain dashboards and reporting across key business functions using tools such as Excel, Power BI, Tableau, Salesforce reporting, or similar platforms
- Analyze company performance data across areas such as sales, pipeline generation, customer engagement, operational performance, and market perception
- Support commission tracking and reporting processes with a high degree of accuracy and attention to detail
- Manage and validate vendor reporting where accuracy and careful analysis are critical
- Pull insights from platforms such as Salesforce, Pendo, G2, RepVue, Glassdoor, and other internal or external data sources
- Identify trends, risks, opportunities, and operational inefficiencies through data analysis
- Partner with leadership to support strategic decision making through reporting and insights
- Help evaluate and implement practical AI-enabled workflows, tools, and automation opportunities
- Create reporting processes that are scalable, efficient, and easy for teams to use without overengineering solutions
- Support ad hoc analysis and special projects across the business
Benefits
- Health, Dental & Vision benefits
- RRSP matching
- Life Insurance
- Employee Assistance Program (EAP)
- Career Development & Progression opportunities
- Paid Vacation, Personal Days and Sick days
- Flex Fridays in Summer, Week off between Christmas and New Years'
- No Internal Meetings Fridays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
