Business Operations Analyst I (Full-Time) - United States

Cisco • Milpitas, CA

3d • Remote

About The Position

Sitting within Cisco's Strategy, Planning, and Operations organization, this team works at the intersection of Routing and the Industrial Internet of Things (IIoT). The role supports a wide range of operational initiatives, helping teams work smarter, communicate more effectively, and deliver results. The Business Operations Analyst will collaborate across functions, contribute to strategic projects, and develop a strong foundation in how a world-class technology company operates. This is an exciting early-in-career opportunity for someone who thrives at the intersection of writing, project coordination, and business process improvement.

Requirements

• Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience.
• Exceptional written communication skills, with the ability to craft clear, concise, and compelling business documents, reports, and executive-level presentations
• Advanced proficiency in Microsoft PowerPoint, with the ability to translate complex information into visually engaging and audience-appropriate presentations

Nice To Haves

• Familiarity with project management methodologies or tools (e.g., Airtable, Asana) to support planning, tracking, and execution of business initiatives
• Experience working in a cross-functional or matrixed business environment, with the ability to navigate competing priorities and build relationships across teams
• Proficiency in Microsoft Excel, including data organization, analysis, and reporting
• Demonstrated ability to manage multiple priorities and meet deadlines
• Intellectual curiosity and a proactive, solutions-oriented mindset

Responsibilities

• Support and contribute to business operations programs, initiatives, and projects
• Draft, edit, and refine business documents, including project plans, executive-level presentations and summaries, and stakeholder communications
• Develop a growing understanding of Cisco's business objectives, products, services, and customers
• Assist in project management activities such as tracking milestones, maintaining project timelines, coordinating meeting agendas & content, and following up on action items
• Analyze and identify trends and patterns in operational data and translate findings into clear, actionable insights for stakeholders
• Communicate moderately complex concepts clearly and concisely, both in writing and verbally, to inform and influence decision-making
• Collaborate with peers and senior colleagues, executives, business stakeholders, and subject matter experts to understand and resolve operational challenges
• Participate as an active member of project teams, contributing to planning, execution, and delivery
• Receive guidance and mentorship from experienced team members while progressively taking on greater responsibility

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) plan with a Cisco matching contribution
• paid parental leave
• short-term disability coverage
• long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt employees)
• flexible vacation time off program (exempt employees)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• up to 80 hours of unused sick time carried forward
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses (for non-sales roles)
• performance-based incentive pay (for sales roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED