Business Office Specialist Hospice

Amedisys, Inc.•Leominster, MA

23h

About The Position

The Business Office Specialist performs clerical and billing duties for hospice operations, including accurate data entry, maintenance of patient medical records, and answering multi-line office phones. The role supports billing and payroll processes, admissions and recertifications, documentation compliance, medical-record management, patient-visit scheduling, and general office operations.

Requirements

High school diploma or equivalent.
At least two years of general office experience, including at least one year of data entry or word processing experience.
Working knowledge of office practices and procedures.
Strong computer, data-entry, and software skills.

Nice To Haves

Knowledge of medical terminology.

Responsibilities

Enter patient visit data from paper visit verification into the billing system to support accurate and timely billing and payroll processes.
Enter and generate client data in HomeCare HomeBase for admissions and recertifications, maintaining a high level of accuracy.
Maintain a tracking system for physicians' orders to support billing compliance.
Notify the Director of Operations or designee when staff documentation is delinquent, as needed.
Copy and distribute completed admission and patient information and signed orders to appropriate staff.
Pull medical records and print claims for billing review each billing cycle.
Assist with checking billing frequencies and orders during each billing period.
Assemble and organize forms for admission, discharge, and post-hospital admission packets.
Assemble new admission charts for import to the EMR.
Maintain the security of patient records in locked files.
Maintain EMR filing of medical records, physicians' orders, lab reports, progress notes, and clinical notes for active and discharged patients.
Conduct clerical audits on discharged charts and process them according to company policy.
Track and maintain logs of Medicaid and funding-source records and orders.
Verify and monitor Medicaid authorizations, approvals, and visits as directed.
Assist the Clinical Manager or designee with payor follow-ups, as needed.
Maintain office and medical supply inventory.
Maintain ongoing scheduling of patient visits.
Perform general office duties, including answering telephones, greeting visitors, and handling incoming and outgoing mail.
Perform other duties as assigned.