Business Office Manager - SNF

Senior Lifestyle•Cincinnati, OH

15h•Onsite

About The Position

In this leadership role you will lead the day-to-day operations of the senior living community to ensure the highest quality of hospitality and resident satisfaction. Responsible for all daily and monthly accounts receivable, including but not limited to: Billing and collections of all Medicaid, Medicare, HMO, Veterans Administration, and private pay accounts. Maintains all resident files, ensuring financial and resident information is kept confidential. Maintains and records notes in collection log and in billing computer systems on all past due balances. Ensures compliance with company collection policies by issuing delinquent notices and forwarding past-due accounts to the collection agency in accordance with established procedures. Ensure timely and accurate resident financial records and trust fund management. Data entry of resident information into billing computer software upon admission and discharge. Maintains and records daily census – admissions and discharges, payer changes, and room changes – ensuring proper documentation is made into billing computer system. Responsible for preparing daily bank deposits and daily cash posting of resident accounts into billing computer software. Process resident rate increases letters as directed by corporate team. Work closely with admissions, nursing, and corporate team to ensure smooth operations. Perform insurance verifications to analyze eligibility and benefit/copay information related to current and discharged admissions. Responsible for all accounts receivable outcomes by maintaining DSO that is within the goals of company. Assists in answering general resident, family, and vendor questions in a timely manner. Responsible for all month-end close procedures and deadlines as directed by corporate team. Maintain compliance with all federal, state, and company financial policies. Utilizes Point Click Care, Microsoft Excel, Microsoft Word, and other computer/systems to ensure accurate work is completed in an organized, timely, and professional manner. Develops and maintains expert knowledge of Point Click Care computer System and keeps current with updates. Participates in manager on duty program. Attends various community events. Attends all required training, in-service, and staff meetings. Adheres to all policies and procedures of Senior Lifestyle Corporation. Respect and maintain confidentiality of the office, its records and restricted information. Maintains a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. Performs other duties as assigned.

Requirements

Associate's or Bachelor's degree in accounting or business, or two years of experience as a business office manager in senior living skilled care preferred.
2+ years of experience
Senior housing or skilled care preferred.
Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others.
Possesses working knowledge and ability to navigate company systems including, but not limited to: Yardi, PCC, ADP, TELS, and DSSI.
Strong attention to detail and organizational skills.
Working knowledge of Medicare and Medicaid billing in a long-term skilled nursing community
Efficient time-management skills.
Working knowledge of accounting principles
Ability to prioritize based on deliverables
Proficient in Microsoft Office applications: Word, Excel, and Outlook
Communicates and interacts professionally with all levels within the organization, residents, and resident responsible parties.

Nice To Haves

two years of experience as a business office manager in senior living skilled care preferred.
Senior housing or skilled care preferred.

Responsibilities

Responsible for all daily and monthly accounts receivable, including but not limited to: Billing and collections of all Medicaid, Medicare, HMO, Veterans Administration, and private pay accounts
Maintains all resident files, ensuring financial and resident information is kept confidential
Maintains and records notes in collection log and in billing computer systems on all past due balances
Ensures compliance with company collection policies by issuing delinquent notices and forwarding past-due accounts to the collection agency in accordance with established procedures
Ensure timely and accurate resident financial records and trust fund management
Data entry of resident information into billing computer software upon admission and discharge
Maintains and records daily census – admissions and discharges, payer changes, and room changes – ensuring proper documentation is made into billing computer system
Responsible for preparing daily bank deposits and daily cash posting of resident accounts into billing computer software
Process resident rate increases letters as directed by corporate team
Work closely with admissions, nursing, and corporate team to ensure smooth operations
Perform insurance verifications to analyze eligibility and benefit/copay information related to current and discharged admissions
Responsible for all accounts receivable outcomes by maintaining DSO that is within the goals of company
Assists in answering general resident, family, and vendor questions in a timely manner
Responsible for all month-end close procedures and deadlines as directed by corporate team
Maintain compliance with all federal, state, and company financial policies
Utilizes Point Click Care, Microsoft Excel, Microsoft Word, and other computer/systems to ensure accurate work is completed in an organized, timely, and professional manner
Develops and maintains expert knowledge of Point Click Care computer System and keeps current with updates
Participates in manager on duty program.
Attends various community events
Attends all required training, in-service, and staff meetings
Adheres to all policies and procedures of Senior Lifestyle Corporation
Respect and maintain confidentiality of the office, its records and restricted information
Maintains a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
Performs other duties as assigned.