Business Office Manager

AMERICAN HEALTHCARE LLC • Rich Creek, VA

12h • Onsite

About The Position

Heritage Hall – Rich Creek is currently recruiting for a full time Business Office Manager/Collections Specialist. This role is responsible for all billing and collection activity for the Rich Creek facility. The Business Office Manager/Collections Specialist also oversees Accounts Payable and Resident Fund activity.

Requirements

• High School diploma or equivalent
• Must be a Notary or eligible to become a Notary
• Ability to communicate effectively with a variety of individuals, in both oral and written form
• Knowledge of computer systems such as Word, Excel, and Network Systems
• Ability to operate office equipment
• Ability to analyze and solve problems
• Ability to prioritize and organize
• Leadership skills

Nice To Haves

• 2-year or 4-year college degree preferred
• strong collection skills
• previous skilled nursing billing experience

Responsibilities

• Conduct private collections in accordance with American HealthCare’s collection policy, to include issuing collection letters, making collection calls, filing collection warrants, and representing the facility in court
• Assist with obtaining Medicaid benefits for Medicaid-eligible residents
• Communicate/follow up daily with residents, family members, and the Department of Social Services regarding outstanding private balances and pending Medicaid applications
• Ensure that Medicare, Medicaid, VA, and private insurances balances are billed and collected in a timely manner
• Verify insurance information for referrals
• Reconcile and research accounts to resolve past due balances
• Prepare and post daily deposits
• Ensure the accuracy of all resident fund transactions
• Supervise business office staff
• Must comply fully with American HealthCare’s Code of Conduct
• Must comply fully with American HealthCare’s HIPAA Policies and Procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED