Business Office Manager - Long Term Care
About The Position
Rockcastle Health & Rehabilitation Center is a 104-bed skilled nursing facility operated by Signature HealthCARE, a family-based healthcare company offering integrated services across multiple states. The organization’s continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by technologies such as telehealth and Care.ai-enabled solutions. Its mission emphasizes resident-centered services, personalized spirituality, quality of life, person-directed care, and quality outcomes. The Business Office Manager supervises, coordinates, and performs business office functions. The role oversees business office management and staff, conducts day-to-day office operations, prepares resident billing statements, maintains facility vital statistics, manages accounts receivable collections, and verifies accurate reporting of Resident Trust.
Requirements
- Bachelor’s degree in Business or relevant experience working in a long-term care environment.
- 1–2 years of supervisory or management experience.
- High level of professionalism and ability to maintain confidentiality.
Responsibilities
- Oversee business office management, including hiring, training, coaching, and terminating employees when deemed necessary.
- Conduct day-to-day business office operations, including managing budgets and records.
- Prepare and deliver monthly billing statements for each resident.
- Maintain facility vital statistics, including census, discharges, admissions, deaths, and transfers.
- Monitor and manage the accounts receivable collection process.
- Verify that Resident Trust is accurately reported.
Benefits
- Medical, dental, and vision coverage
- First Stop Health virtual healthcare
- 401(k) and Roth 401(k)
- Company-paid and voluntary life insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Paid time off (PTO) and holiday incentive pay
- Tuition reimbursement and tuition discounts with select universities
- Student debt assistance for eligible SNF RNs and LPNs
- Uniform allowance
- Partner Perks Discount Program
- Perfect Attendance Program
- Pay advance and next day pay
- Employee Assistance Program (EAP)
- Support through VitalLink and the Signature Inspire Foundation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
