Business Office Manager - Long-Term Care

Dove Hill•Hamilton, TX

About The Position

The Business Office Manager oversees financial and administrative operations at a long-term care facility, supporting accurate billing, regulatory compliance, and smooth facility operations. The role manages accounts receivable, billing and claims, resident trust funds, office coverage and training, and administrative tasks. It works with interdisciplinary teams on admissions, discharges, and payer changes.

Requirements

Experience in accounts receivable and general financial processes.
Excellent organizational and multitasking ability.
Proficiency in typing, 10-key entry, and general computer use.
Clear English communication, both verbally and in writing.
Ability to meet deadlines with accuracy and attention to detail.
Genuine care for elderly and disabled individuals.
Adherence to safety policies and respect for the Patient Bill of Rights and Employee Responsibilities.

Responsibilities

Maintain accounts receivable records, send collection letters, and follow up on past-due balances.
Process monthly private-pay billing, post cash deposits, and verify financial details for new inquiries and admissions.
Submit and follow up on Medicare, MSP, Managed Care, and insurance claims.
Maintain accurate resident trust fund records and ensure compliance with regulations.
Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly.
Train staff to ensure “3 Deep” office backup coverage.
Attend interdisciplinary meetings to review admissions, discharges, and payer changes.
Handle mail, update PCC records, and verify financials for new admissions.