Business Office Manager - Long-Term Care
Oak Ridge Manor•Brownwood, TX
About The Position
The Business Office Manager oversees financial and administrative operations in a long-term care setting, supporting accurate billing, regulatory compliance, and the smooth functioning of the facility. The role manages accounts receivable and billing, processes insurance and government claims, maintains resident trust fund records, and coordinates with staff on admissions, discharges, and payer changes. It also includes general office duties and training staff to provide backup coverage.
Requirements
- Experience in accounts receivable and general financial processes.
- Excellent organizational and multitasking skills.
- Proficiency in typing, 10-key entry, and general computer use.
- Clear verbal and written communication in English.
- Ability to meet deadlines accurately and with attention to detail.
- Genuine care for elderly and disabled individuals.
- Adherence to safety policies and respect for the Patient Bill of Rights and Employee Responsibilities.
Responsibilities
- Maintain accounts receivable records, send collection letters, and follow up on past-due balances.
- Process monthly private-pay billing, post cash deposits, and verify financial details for new inquiries and admissions.
- Submit and follow up on Medicare, MSP, Managed Care, and insurance claims.
- Maintain accurate resident trust fund records and ensure compliance with regulations.
- Complete Medicare/HMO claims by the fifth of each month and bill hospice companies promptly.
- Train staff to ensure three-deep office backup coverage.
- Attend interdisciplinary meetings to review admissions, discharges, and payer changes.
- Handle mail and update PCC records.
- Verify financial information for new admissions.
- Adhere to safety policies and respect the Patient Bill of Rights and Employee Responsibilities.
Benefits
- Health, dental, and vision insurance.
- AD&D, short-term disability, cancer, critical illness, and other coverage.
- Whole and term life insurance.
- Tuition reimbursement for continued education.
- Paid time off.
- Immediate 401(k) eligibility.
- Exceptional corporate resources.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
