Business Office Manager

AMERICAN HEALTHCARE LLC•Rich Creek, VA

21h•Onsite

About The Position

Heritage Hall – Rich Creek is currently recruiting for a full time Business Office Manager/Collections Specialist. This role is responsible for all billing and collection activity for the Rich Creek facility, and also oversees Accounts Payable and Resident Fund activity.

Requirements

High School diploma or equivalent
Must be a Notary or eligible to become a Notary
Ability to communicate effectively with a variety of individuals, in both oral and written form
Knowledge of computer systems such as Word, Excel, and Network Systems
Ability to operate office equipment
Ability to analyze and solve problems
Ability to prioritize and organize
Leadership skills

Nice To Haves

2-year or 4-year college degree preferred
Strong collection skills
Previous skilled nursing billing experience

Responsibilities

Conduct private collections in accordance with American HealthCare’s collection policy, to include issuing collection letters, making collection calls, filing collection warrants, and representing the facility in court
Assist with obtaining Medicaid benefits for Medicaid-eligible residents
Communicate/follow up daily with residents, family members, and the Department of Social Services regarding outstanding private balances and pending Medicaid applications
Ensure that Medicare, Medicaid, VA, and private insurances balances are billed and collected in a timely manner
Verify insurance information for referrals
Reconcile and research accounts to resolve past due balances
Prepare and post daily deposits
Ensure the accuracy of all resident fund transactions
Supervise business office staff
Must comply fully with American HealthCare’s Code of Conduct
Must comply fully with American HealthCare’s HIPAA Policies and Procedures