Business Office Manager

NueHealthBurnsville, MN
Onsite

About The Position

Ensures all Business Office operations are functioning accurately and in a timely manner for proper generation of management reports and cash flow. Manages maintenance of all medical records following legal guidelines.

Requirements

  • Four years of college or equivalent with emphasis on Business Administration.
  • Minimum of 2 years business management experience.
  • Skills necessary to communicate effectively with a variety of healthcare professionals and department staff required.
  • Thorough knowledge of Microsoft Office, Excel and MS Word required.
  • Strong organizational skills required.
  • Strong oral and written communication skills required.

Responsibilities

  • Supervision of all office functions including reception, admitting, medical records, accounts payable management and accounts receivable management. Responsible for staff adherence to all Business Office Policies and Procedures.
  • Holds periodic staff meetings to ensure coordination of efforts.
  • Conducts periodic performance reviews on all Business Office Staff.
  • Monitors workload and personnel needs of Business Office.
  • Trains, develops, and motivates Business Office Staff.
  • Prepares and provides analysis of monthly financial and management reports.
  • Prepares and ensures processing of all invoices in accordance with Accounts Payable Policies.
  • Monitors cash flow and assists accounting department with monthly analysis.
  • Responsible for daily cash management procedures. Receives and accounts for all cash received in accordance with Facility Policy.
  • Disburses and ensures disbursement of cash in accordance with Facility Policy.
  • Reviews insurance contracts to assure accurate contractual reimbursement and collections and adherence to Business Office policies and procedures.
  • Maintains good working relationships with insurance payors.
  • Maintains good working knowledge of insurance payors reimbursement requirements and updates Business Office personnel on an as needed basis.
  • Maintains inventory of forms and office supplies.
  • Resolves problems with billings, collections, and medical records.
  • Prepares analysis reports for annual outside audit.
  • Maintains all office computer systems and programs.
  • Responsible for verification that the backup process is maintained daily.
  • Ensures that all staff personnel adhere to the Facility’s Integrity of Data Systems Policy.
  • Ensures all computer system warranties, upgrades and maintenance contracts are maintained.
  • Reviews all business procedures and recommends adjustments to Facility CEO on an as needed basis.
  • Monitors fee schedule and submits suggested changes to Facility CEO.
  • Periodically reviews computerized fee schedule and that all changes to fee schedule, once approved have been implemented in computer system.
  • Ensures that yearly coding changes have been made in the computer CPT data file.
  • Assists Facility in development of annual budget.
  • Assumes any other responsibilities that may be assigned from Administration on an as needed basis.
  • Ensures daily that patients and their relatives are dealt with in a professional and courteous manner by the Business Office personnel.
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