Business Office Manager

Surgery Partners, Inc•Wichita, KS

14d•Onsite

About The Position

The Business Office Manager plans, organizes, coordinates and manages functions of the Business Office area, including accounts receivable, billing and coding, and pre-certification, and managing Business Office personnel to meet the stated mission and goals and objectives of the hospital.

Requirements

Knowledge of hospital billing (UB) required, specifically Medicare, Medicaid, Blue Cross, managed care, and commercial insurance billing experience required.
Previous 2 years management or progressive leadership experience required.
Must be able to read, write and speak English fluently, have cognitive skills for math, reading, filing and sterile technique skills.
Vision for near, mid-range, far and accommodation.
Communication skills to deal well with employees, patients, families and physicians.
Hearing for low, medium, and high pitch.

Nice To Haves

Bachelor’s degree in business preferred.
Knowledge of ICD-9 and CPT coding, medical terminology preferred.

Responsibilities

Plans, develops, and coordinates Business Office functions to attain hospital goals and meet standards of accrediting agencies.
Manages, supervises and monitors functions of Business Office in a professional manner.
Develops and implements new departmental policies and procedures and ensures compliance with established standards; serves as primary liaison with hospital personnel to interpret such directives.
Manages and coordinates the establishment of schedules, task assignments, and allocation of person-hours to fulfill departmental commitments.
Plans and conducts meetings with subordinates to communicate new policies and to keep employees abreast of hospital and compliance standards.
Provides education and in-service training to increase efficiency of operations and effectiveness of personnel.
Assists in resolving patient billing questions and complaints. Assists with accounts receivable activities as necessary, such as approving cash quotes and reviewing, approving or denying write-off requests.
Maintains daily deposit log.
Responsible for evaluation and counseling activities of Business Office personnel.
Maintains confidentiality of patient and hospital related business. Develops and maintains effective working relationships with patients, families, visitors and other hospital employees.
Documents concisely, precisely and accurately on all records or documents as indicated by policy.
Participates in Performance Improvement activities as directed for the continuous improvement of patient care and hospital business.
Directs various personnel actions including, but not limited to, hiring, merit recommendations, promotions and vacation schedules, performance appraisals, transfers and dismissals.
Coordinates correspondence with outside agencies, insurance companies, attorneys, and authorized requesting parties.
Supervises the preparation of a variety of reports and analyses.
Ensures compliance with HIPAA Privacy Regulations for the hospital.
Monitors, Medicare, Medicaid and other billing requirements, notify hospital management of any changes affecting the hospital.
Ensures compliance with billing regulation, maintaining accurate and timely billing.
Performs other duties as assigned. Actively supports and upholds the mission and core values of the Hospital.
Remains knowledgeable of and follows the policies of the Hospital.
Always maintains patient and hospital confidentiality.
Keeps CEO and Management Committee apprised situations as appropriate.