Business Office Manager (BOM)

The Avante Group•St. Cloud, FL
•Onsite

About The Position

Avante at St. Cloud Skilled Nursing and Rehabilitation Center is seeking a Business Office Manager responsible for facility billing and collections. The role includes supporting residents and family members with account questions and applications, managing resident trust and petty cash accounts, handling accounts payable where applicable, and maintaining accurate financial records and reports. The manager participates in facility meetings and performs daily account and facility tasks. The posting specifies one weekend day of MOD duty per month.

Requirements

  • Good organizational skills.
  • Attention to detail.
  • Ability to problem solve.
  • Mathematical aptitude.
  • Computer literacy and ability to use Word, Outlook, and Excel.
  • Good communication skills.
  • Ability to work as a team player.
  • Minimum of 2 years' experience or technical training in medical billing.

Responsibilities

  • Act as a liaison to answer resident or family member questions about patient accounts.
  • Make collection calls and send collection letters.
  • Maintain resident trust and petty cash accounts.
  • Handle all aspects of accounts payable, where applicable.
  • Assist residents or family members with the PDP application process.
  • Attend morning departmental head meetings.
  • Attend UR meetings.
  • Maintain financial folders for all residents, including signed consent for trust.
  • Perform consolidated billing.
  • Conduct daily room rounds.
  • Perform daily resident account collection.
  • Serve as MOD for one weekend day monthly.
  • Maintain Medicare determination letters.
  • Reconcile the Resident Trust fund.
  • Maintain and secure the Petty Cash fund balance with proper documentation.
  • Monitor Medicaid applications and status.
  • Maintain monthly Medicare Bad Debt logs.
  • Handle insurance precertifications.
  • Make bank deposits.
  • Prepare quarterly write-offs.
  • Prepare quarterly credit balance reports.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Comprehensive insurance coverage, including medical, dental, and vision.
  • Retirement plan.
  • Paid time off and holidays.
  • Tuition reimbursement.
  • Health and wellness programs.
  • Employee recognition programs, including prizes and an annual cruise.
  • Collaborative work environment with employee surveys, check-ins, and town halls.
  • Advancement opportunities.
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