Business Office Coordinator

Acadia Healthcare • Fordyce, AR

9d

About The Position

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. This role involves auditing admission packets, verifying benefits and patient demographic information in the patient accounting system. The coordinator will also be responsible for financial counseling of patients and/or guarantors, collecting out-of-pocket expenses, and providing information on benefits and financial obligations. Additionally, the role includes completing financial disclosure paperwork for patients seeking assistance, processing adjustment forms, and creating promissory notes for payment arrangements. The Business Office Coordinator will update daily logs for upfront collections, charity, and administrative adjustments, and review these with the BOD weekly. The position requires gathering and interpreting data to initiate time-sensitive and strategic steps for payment.

Requirements

• High school diploma or equivalent required
• Three or more years' experience in a related field required
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required

Responsibilities

• Auditing admission packets
• Verification of benefits
• Verification of patient demographic information in the patient accounting system
• Financial counseling of patients and/or guarantors
• Collecting out-of-pocket expenses (deductibles, copays, exhausted days, etc.)
• Providing information to patients and/or guarantors regarding their benefits and financial obligations
• Completing financial disclosure paperwork for patients requesting assistance, including verifying income and expenses
• Completing adjustment forms for any charity or administrative adjustments for approval
• Completing promissory notes for patients requesting payment arrangements
• Updating daily the upfront collection log, charity log, and admin adjustment log
• Reviewing logs with BOD on a weekly basis
• Gathering and interpreting data from the system
• Understanding appropriate course of action and initiating time-sensitive and strategic steps resulting in payment
• Performing other functions and tasks as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED