Business Office Associate

USPI•Nashville, TN

About The Position

Saint Thomas Hospital for Specialty Surgery is seeking a Business Office Associate to support its business office. Under the direction of the Business Office Manager, this role covers business-office functions as needed, including scheduling, insurance verification, financial counseling, patient calls, chart building, and payment posting. The successful candidate will be an effective multitasker, communicator, and team member who can work in a fast-paced environment and demonstrate positive customer service experience.

Requirements

  • At least 1 year of hospital or medical office experience.
  • Ability to communicate verbally and non-verbally in a professional manner.
  • Ability to manage time effectively and prepare the work area for a fast-paced workload.
  • Strong medical terminology knowledge.
  • Excellent phone etiquette and exceptional customer service skills.
  • Outstanding multitasking, communication, and teamwork abilities.
  • Ability to keep up in a fast-paced working environment.
  • Previous successful or positive customer service encounters or programs.

Responsibilities

  • Cover business office functions as needed.
  • Schedule appointments.
  • Verify insurance.
  • Provide financial counseling.
  • Handle patient calls.
  • Build charts.
  • Post payments.

Benefits

  • Health, dental, vision, disability, and life insurance
  • Health Savings Account
  • Flexible Spending Account
  • Retirement plan with company match
  • Tuition reimbursement
  • 7 paid holidays
  • Reimbursement for license renewals
  • Paid Time Off
  • Competitive compensation
  • Employee Assistance Program
  • Shift Differential
  • Training and in-services
  • Employee bonuses
  • Employee appreciation week
  • Good Catch awards
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