Mercy Retirement and Care Center - Full Time Business Office Assistant

Transforming Age • Oakland, CA

2d • Onsite

About The Position

Mercy Retirement & Care Center is seeking a Business Office Assistant to manage resident relations, marketing, and other administrative tasks. This role is ideal for someone who thrives in an environment where meaningful work happens daily and wants to make a difference in the lives of older adults. Mercy Retirement & Care Center has a long history of providing exceptional, person-centered care in assisted living, memory care, skilled nursing, and rehabilitation services. Their Culture of Excellence is built on respect, integrity, and a commitment to the well-being of residents and team members, fostering a collaborative and supportive environment.

Requirements

• High School diploma.
• Prior experience in an office administration setting (payroll, assisting with benefit questions, and other administrative tasks).
• Experience with problem solving and multitasking various projects.
• Excellent written and oral communication skills.
• Experience with MS Office Suite (Excel, PowerPoint, Outlook, Word).
• Completion of a background check.
• Depending on state/local guidelines, additional pre-employment screenings may include a physical, fingerprint, drug screen, and/or TB test.

Nice To Haves

• Associates Degree in Accounting, HR, or Business preferred but not required.
• Prior experience in Senior Living preferred, but not required.

Responsibilities

• Assist the Executive Director with preparing billing invoices and distributing to residents.
• Solve or assist with issues presented by residents, guests, vendors, and suppliers.
• Assemble marketing materials and tour information.
• Assist with payroll and other administrative tasks for team members as needed.
• File, maintain, and update resident information.
• Help distribute daily fliers and information to our residents.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees