Business Office Rep Full Time

Surgery Partners Careers•Dallas, TX

12h•Onsite

About The Position

The Business Office employee, under the supervision of the Business Office Manager or Director of Business Operations, is responsible for the financial success of the facility in regards to revenue cycle management. The employee should have a full understanding of each of the processes to maximize reimbursement: registration, insurance verification, coding and billing accurately, posting of payments and processing appeals, and collections on outstanding balances. It is understood that business office clerks will change tasks from time to time to meet the needs of the business. Personal attributes include the ability to be self-directed; demonstrates accountability, professionalism, and receptiveness to change; seeks guidance, direction, and assistance when needed. Works under stress and in situations that demand patience, stamina, endurance, and tact while providing impeccable service. Fosters an attitude of teamwork and willingness to assist others and does not refuse performing other job duties as requested within the hospital or hospital outpatient department. Set's priorities, responds timely to issues, which require a decision, and ensure desired results are achieved by means of consistent, follow through.

Requirements

Demonstrates eligibility for employment in the U.S.
High School graduate or equivalent
Minimum of one year of experience in business office activities within a healthcare environment
Ability to relate and work effectively with others
Demonstrated verbal and written communications in English for contacting payors, patients, and co-workers
Demonstrated computer skills in utilizing word processing, integrated database, and understanding of mathematical calculations and medical terminology
Willingness to participate in goal-setting and educational activities for own growth and advancements
Ability to use office machines (copiers, faxes, and scanners), and telephone systems

Nice To Haves

Bilingual in Spanish highly preferred

Responsibilities

Maximize reimbursement through understanding of registration, insurance verification, coding and billing accurately, posting of payments and processing appeals, and collections on outstanding balances.
Adapt to changing tasks as needed by the business.
Demonstrate accountability, professionalism, and receptiveness to change.
Seek guidance, direction, and assistance when needed.
Work under stress and in situations demanding patience, stamina, endurance, and tact.
Provide impeccable service.
Foster teamwork and willingness to assist others.
Perform other job duties as requested within the hospital or hospital outpatient department.
Set priorities and respond timely to issues requiring decisions.
Ensure desired results are achieved through consistent follow-through.