Business Office Rep Full Time

Surgery Partners, IncDallas, TX
Onsite

About The Position

The Business Office employee, under the supervision of the Business Office Manager or Director of Business Operations, is responsible for the financial success of the facility in regards to revenue cycle management. The employee should have a full understanding of each of the processes to maximize reimbursement: registration, insurance verification, coding and billing accurately, posting of payments and processing appeals, and collections on outstanding balances. It is understood that business office clerks will change tasks from time to time to meet the needs of the business. Personal attributes include the ability to be self-directed; demonstrates accountability, professionalism, and receptiveness to change; seeks guidance, direction, and assistance when needed. Works under stress and in situations that demand patience, stamina, endurance, and tact while providing impeccable service. Fosters an attitude of teamwork and willingness to assist others and does not refuse performing other job duties as requested within the hospital or hospital outpatient department. Set's priorities, responds timely to issues, which require a decision, and ensure desired results are achieved by means of consistent, follow through.

Requirements

  • Demonstrates eligibility for employment in the U.S.
  • High School graduate or equivalent
  • Minimum of one year of experience in business office activities within a healthcare environment
  • Ability to relate and work effectively with others
  • Demonstrated verbal and written communications in English for contacting payors, patients, and co-workers
  • Demonstrated computer skills in utilizing word processing, integrated database, and understanding of mathematical calculations and medical terminology
  • Willingness to participate in goal-setting and educational activities for own growth and advancements
  • Ability to use office machines (copiers, faxes, and scanners), and telephone systems

Nice To Haves

  • Bilingual in Spanish highly preferred

Responsibilities

  • Responsible for the financial success of the facility in regards to revenue cycle management.
  • Maximizing reimbursement through understanding of registration, insurance verification, coding and billing accurately, posting of payments and processing appeals, and collections on outstanding balances.
  • Changing tasks as needed to meet business requirements.
  • Being self-directed, accountable, professional, and receptive to change.
  • Seeking guidance, direction, and assistance when needed.
  • Working under stress and in situations demanding patience, stamina, endurance, and tact while providing impeccable service.
  • Fostering an attitude of teamwork and willingness to assist others.
  • Performing other job duties as requested within the hospital or hospital outpatient department.
  • Setting priorities and responding timely to issues requiring decisions.
  • Ensuring desired results are achieved through consistent follow-through.
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