Business Office Assistant
About The Position
Hemet Hills Post Acute is looking for a motivated and detail-oriented Business Office Assistant to join our team! This is an excellent opportunity for someone who enjoys working in a fast-paced healthcare environment and takes pride in providing exceptional administrative and customer service support. The Business Office Assistant supports the daily operations of the Business Office by assisting with resident accounts, admissions paperwork, insurance verification, billing support, record management, and general administrative duties. This position works closely with residents, families, facility leadership, and various departments to ensure efficient business office operations.
Requirements
- High school diploma or GED required.
- Strong organizational and multitasking abilities.
- Excellent customer service and communication skills.
- Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
- Ability to work independently while contributing to a collaborative team environment.
Nice To Haves
- Previous experience in a healthcare, skilled nursing, medical office, business office, or administrative support role preferred.
- Knowledge of Medicare, Medicaid, and insurance processes is a plus.
- Experience with PointClickCare (PCC) or other healthcare software systems preferred.
Responsibilities
- Assist with resident admission, transfer, and discharge paperwork.
- Provide administrative support to the Business Office Manager and facility leadership.
- Help maintain resident financial records and account documentation.
- Assist with insurance verification and authorization processes.
- Process and track resident trust account transactions as directed.
- Answer phones, greet visitors, and provide excellent customer service to residents and families.
- Maintain organized files and ensure accurate recordkeeping.
- Assist with accounts receivable follow-up and collection efforts.
- Support census reporting and administrative projects.
- Maintain confidentiality of resident and financial information in accordance with HIPAA regulations.
- Collaborate with Admissions, Nursing, Medical Records, and other departments to promote smooth facility operations.
Benefits
- Competitive pay: $20.00 - $25.00 per hour DOE
- Medical, dental, and vision insurance
- Paid time off and holiday pay
- 401(k) retirement plan
- Ongoing training and professional development
- Career growth opportunities within a growing healthcare organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
