Business Office Assistant

Surgery Partners, Inc • Bryan, TX

5h

About The Position

Under the supervision of the Director of Business Operations, this role is responsible for accurately performing duties in various areas including operating a multi-line telephone system and overhead page systems. The assistant will answer all incoming calls, directing them to the appropriate person or department for efficient resolution. Responsibilities also include data entry for business office logs, patient accounts, scheduling, or projects. The role requires upholding business office philosophy and objectives while adhering to federal and state guidelines such as CMS, Medicare, and OIG requirements. The position also involves projecting a professional demeanor and appearance, maintaining confidentiality of patients and coworkers, and fostering good communication with all staff and customers. The assistant will keep the Director of Business Operations informed of any issues and will work under stress, requiring patience and tact while providing excellent service.

Requirements

• Ability to operate a multi-line telephone system.
• Ability to operate overhead page systems.
• Data entry skills.
• Knowledge of federal and state guidelines including CMS, Medicare, and OIG requirements.
• Professional demeanor and appearance.
• Ability to maintain confidentiality.
• Good communication skills.
• Ability to work under stress.
• Patience and tact.

Responsibilities

• Operate a multi-line telephone system and overhead page systems.
• Answer all incoming calls and direct them to the appropriate person or department.
• Complete data entry for business office logs, patient accounts, scheduling, or projects.
• Uphold business office philosophy and objectives.
• Adhere to federal and state guidelines including CMS, Medicare, and OIG requirements.
• Maintain the confidentiality of patients and coworkers.
• Maintain good communication with all staff and internal and external customers.
• Keep the Director of Business Operations advised of any problems.
• Work under stress and in situations that demand patience and tact while providing impeccable service.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed