Business Office Assistant

Surgery Partners Careers • Bryan, TX

10d

About The Position

Under the supervision of the Director of Business Operations, this role is responsible for accurately performing duties in various areas of the business office. Key responsibilities include operating multi-line telephone and overhead page systems, answering incoming calls, and directing them to the appropriate person or department. The role also involves data entry for business office logs, patient accounts, scheduling, and projects. The Business Office Assistant must uphold business office philosophy and objectives while adhering to federal and state guidelines, including CMS, Medicare, and OIG requirements. The position requires projecting a professional demeanor and appearance, maintaining patient and coworker confidentiality, and fostering good communication with all staff and customers. The role involves working under stress and in situations that demand patience and tact while providing impeccable service.

Requirements

• Professional demeanor and appearance.
• Ability to maintain confidentiality of patients and coworkers.
• Good communication skills.
• Ability to work under stress.
• Patience and tact.

Responsibilities

• Operate multi-line telephone and overhead page systems.
• Answer all incoming calls and direct them to the appropriate person or department.
• Complete data entry for business office logs, patient accounts, scheduling, or projects.
• Uphold business office philosophy and objectives.
• Adhere to federal and state guidelines, including CMS, Medicare, and OIG requirements.
• Maintain confidentiality of patients and coworkers.
• Maintain good communication with all staff and internal and external customers.
• Keep the Director of Business Operations advised of any problems.
• Work under stress and in situations that demand patience and tact while providing impeccable service.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed