Business Office Assistant (5493)
About The Position
This position is for a Business Office Assistant, whose responsibility is to support the Business Office Coordinator in the administration of resident financial services and business office operations within the long-term care facility. This position is responsible for assisting with Medicaid eligibility and application processing, accounts receivable management, billing support, regulatory compliance, resident and family financial counseling and front office reception services. The Business Office Assistant helps ensure accurate reimbursement, financial integrity, and exceptional customer service while supporting the facility's mission of providing quality resident care.
Requirements
- Education level equivalent to completion of high school diploma.
- Working knowledge of Medicaid eligibility requirements, reimbursement processes and long-term care regulations.
- Financial documentation review and analysis.
- Accounts receivable and billing experience.
- Customer service and family relations.
- Recordkeeping and data management.
Nice To Haves
- Associate degree in business administration, accounting, healthcare administration or related field preferred.
- College classes helpful.
- Prior experience working in a nursing home or healthcare business office, billing, accounts receivable or Medicaid-related role preferred.
- Experience with billing systems, electronic health records, and business office software preferred.
Responsibilities
- Support the Business Office Coordinator in the administration of resident financial services and business office operations.
- Assist with Medicaid eligibility and application processing.
- Manage accounts receivable.
- Provide billing support.
- Ensure regulatory compliance.
- Conduct resident and family financial counseling.
- Provide front office reception services.
- Ensure accurate reimbursement and financial integrity.
- Support the facility's mission of providing quality resident care.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
