Business Office Assistant

EveryAge • High Point, NC

5d

About The Position

Join Our Team and Help Keep Our Community Running Smoothly! Are you a detail-oriented professional with a talent for numbers, organization, and customer service? Do you enjoy working in a fast-paced environment where your contributions make a real difference? If so, we'd love to meet you! We are seeking a Business Office Assistant to support the daily financial and administrative operations of our community. This role is essential in ensuring accurate billing, maintaining financial records, supporting residents and families, and providing exceptional customer service.

Requirements

• High School Diploma or equivalent.
• Experience with Accounts Payable and Accounts Receivable.
• Strong mathematical and clerical skills.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Excellent communication and customer service skills.

Nice To Haves

• Experience in healthcare, long-term care, assisted living, or skilled nursing environments.
• Knowledge of Medicare, Medicaid, insurance billing, and resident account management.
• Experience with census tracking and financial reporting systems.

Responsibilities

• Manage Accounts Payable and Accounts Receivable processes.
• Process invoices, payments, deposits, and billing transactions accurately and on time.
• Prepare and submit Accounts Receivable data in a timely manner.
• Process Medicare, Medicaid, private pay, and insurance billings.
• Review monthly statements and coordinate distribution.
• Research and resolve resident billing questions and concerns.
• Investigate and resolve vendor billing discrepancies.
• Reconcile guest meal, tray, and ancillary service charges.
• Reconcile and balance accounts, bank records, and checkbooks.
• Maintain organized and accurate financial records and files.
• Maintain daily census records and track admissions and move-ins, discharges and move-outs, room changes, level of care changes, and resident deaths.
• Ensure all census changes are accurately reflected for proper billing.
• Receive and deposit resident Social Security checks when required.
• Perform clerical duties including data entry, filing, correspondence, and record maintenance.
• Prepare financial, operational, and statistical reports as needed.
• Support the Business Office in maintaining compliance with company policies and regulatory requirements.

Benefits

• Supportive and collaborative team environment
• Opportunity to make a positive impact on residents and families
• Stable, rewarding career in healthcare administration
• Professional growth and development opportunities
• Meaningful work that helps ensure exceptional resident care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED