Business Mgr 3 Retail

Palm Harbor Homes•Mesquite, TX

About The Position

This role is responsible for managing the entire lifecycle of retail deals, from initial intake and coordination through financial oversight, contractor and project management, customer communication, quality control, and closing. The Business Manager will ensure all documentation is accurate, financial targets are met, and projects are completed on time and within budget. This position requires strong organizational, communication, and problem-solving skills, with a high attention to detail.

Requirements

Strong organizational and project management skills
Excellent communication and coordination abilities
High attention to detail and accuracy
Ability to manage multiple projects and deadlines simultaneously
Problem-solving and decision-making skills
Financial and operational acumen
Proficiency in internal systems (e.g., ProSys)
Familiarity with time management functions in UKG

Nice To Haves

Experience in retail deal management
Experience managing contractors and construction timelines
Experience with customer and vendor communication
Experience with quality control and compliance procedures
Experience preparing closing documents

Responsibilities

Receive and manage original deal files from the General Manager after deal approval.
Coordinate with General Manager and Finance Manager to initiate deal processing.
Ensure all documentation is complete and accurate from the outset.
Partner with Finance Manager to prepare deals for closing.
Compile and submit all contractor bids (“hard bids”).
Prepare Cost Worksheets and Commission Sheets prior to closing.
Verify all financials align with approved deal structure and profitability targets.
Serve as the primary point of contact for all contractors.
Obtain and evaluate bids; coordinate project scope and timelines.
Schedule all construction and manage timelines to meet closing deadlines.
Conduct regular (weekly or more frequent) check-ins with contractors.
Ensure all work is completed as agreed and on schedule.
Communicate directly with customers to provide updates and obtain approvals.
Facilitate Cost Worksheet approval via email or fax.
Coordinate with lenders and vendors to ensure timely completion of all requirements.
Order and manage required site checks and inspections.
Verify completion of work through photos and required documentation.
Monitor vendor billing and report discrepancies immediately.
Review all customer information for accuracy prior to closing.
Process and scan original customer files to corporate in compliance with company standards.
Prepare all closing documents.
Schedule closings with customers and title companies.
Ensure all conditions are met prior to closing.
Authorize or coordinate key release to customer upon completion.
Maintain accurate inventory and records using internal systems (e.g., ProSys).
Enter Purchase Orders and build homes/projects in system upon order confirmation.
Maintain daily deal tracking and update statuses consistently.
Use deal tracker in daily communication with General Managers.
Submit finalized Cost Worksheets to General Manager (and Regional VP as required).
Serve as backup for time management functions in UKG.
Assist with employee status change forms and administrative processes as needed.