Business Manager

City of San Antonio•78205, TX

9d•Onsite

About The Position

Under general direction, the Business Manager manages business analysis projects and activities among divisions, departments, and public agencies. The role oversees project coordination, documentation, data analysis, and stakeholder communication, and directly supervises assigned staff. The position is unclassified, has no disciplinary appeal rights to the Municipal Civil Service Commission, and is subject to at-will employment. It is based at City Tower, 100 W. Houston Street, 9th Floor, San Antonio, TX 78205. Work hours are 7:45 a.m. to 4:30 p.m., Monday through Friday, with occasional evening and weekend hours based on business needs. The Business Manager develops and oversees analysis projects, uses performance metrics to recommend program improvements, supports strategic planning, and coordinates projects across divisions and with external stakeholders. The role also assists with departmental budgeting, manages project communications and documentation, and carries out personnel supervision in accordance with City policies and procedures.

Requirements

Bachelor’s degree from an accredited college or university.
Four years of experience in business or project analysis, implementation, or coordination.
One year of supervisory or lead experience.
Knowledge of management study principles, project management methods, and data analysis.
Knowledge of computer software and hardware applications.
Knowledge of budget and accounting principles.
Knowledge of general statistical and quantitative methods.
Knowledge of supervision, training, and personnel management principles and practices.
Ability to analyze and recommend solutions to management and organizational problems.
Ability to assist in preparing budgets and accounting systems.
Ability to operate a computer keyboard and other basic computer equipment.
Ability to develop and implement innovations to improve department operations and service delivery.
Ability to communicate clearly and effectively.
Ability to supervise, evaluate, and monitor performance in accordance with City policies and procedures.
Ability to develop, implement, and evaluate new programs.
Ability to perform all physical requirements of the position with or without accommodations.
Ability to work primarily in an office environment.

Nice To Haves

Valid driver’s license.
Experience interpreting, analyzing, and presenting data to develop reports, dashboards, or recommendations for leadership review and decision-making.
Experience coordinating and collaborating across multiple teams, departments, or stakeholders to achieve shared objectives and complete projects or initiatives.

Responsibilities

Develop, manage, and oversee business analysis projects.
Oversee data analysis and reports, and recommend improvements and programs based on performance metrics.
Direct and implement process improvements for existing programs and implement new programs based on performance metrics analysis.
Prepare and deliver presentations on programs and projects.
Manage data collection, analysis, and interpretation to support department leadership and strategic planning.
Manage strategic alignment to help ensure department goals and objectives are met, and provide expertise and guidance to team members.
Assist with preparing, monitoring, and evaluating the annual departmental and/or divisional budget.
Manage and coordinate projects between divisions within the department.
Coordinate meetings and workshops to support communication and collaboration among divisions, departments, and stakeholders.
Monitor project documentation, including business requirements, process flows, and meeting minutes.
Communicate project status and timelines for current and planned projects to departments and stakeholders.
Identify opportunities to improve business processes and methodologies.
Interview, select, supervise, develop, evaluate, counsel, and, when necessary, discipline personnel according to established City policies, procedures, and guidelines.
Perform related duties and fulfill responsibilities as required.