Business Manager (Home Health)

Home Health Works•Clearwater, FL

2d•Hybrid

About The Position

Home Health Works is looking for a Business Manager to lead the day-to-day operations, HR function, and growth strategy of our home care agency. This is a hands-on leadership role for someone who wants real ownership over outcomes — not a back-office administrator and not a commission-based sales rep. You'll run the business side of the agency: keeping the office humming, growing our private pay and VA Community Care Network census through referral relationships, leading HR from recruiting through retention, keeping us compliant and audit-ready, and spearheading the launch of our new skilled nursing service line.

Requirements

High school diploma required
3–5+ years in business management, office administration, or healthcare operations, including supervisory or HR experience.
Home care, home health, or other healthcare setting experience required.
Track record building referral relationships, growing census, or launching a new service line
Proficiency with Microsoft Office and business systems (scheduling, EHR, QuickBooks or similar).
Must pass a Level 2 background screening.

Nice To Haves

associate's or bachelor's degree in business, healthcare administration, or related field preferred.
skilled nursing experience a strong plus.
Familiarity with AHCA, HIPAA, and VA/AAA contract compliance preferred.

Responsibilities

Oversee daily office operations, staff, vendors, and business systems; support billing, AP/AR, and payroll coordination; keep records audit-ready.
Build and own referral relationships with hospitals, physician practices, facilities, and case managers to grow private pay and VA census; track and report pipeline results to ownership.
Lead activation of our skilled nursing license — licensure, staffing, workflows, billing, and referral demand — from planning to go-live.
Own recruiting, onboarding, and retention for field and administrative staff; maintain compliant personnel files; manage benefits, employee relations, and policy enforcement.
Serve as operational compliance lead for AHCA licensure, HIPAA, VA/AAA contract requirements, and employment law.
Partner with ownership on budgeting and reporting; monitor KPIs like census, revenue, payroll ratio, and turnover; support accurate billing and collections.