Business Manager

TMX Group•Toronto, ON

30d•CA$120,000 - CA$130,000•Hybrid

About The Position

The Business Manager serves as the chief of staff for the Head of Technology, Capital Formation & TSX Trust. This role is responsible for the operating cadence, financial and headcount management, vendor and procurement coordination, executive reporting, and cross-pillar program enablement for the entire Capital Formation technology organization. As a horizontal staff role supporting all 7 pillars, the Business Manager acts as the single point of operational coordination, allowing delivery and engineering Heads to focus on their respective pillars while ensuring executive cadence, reporting, and operational discipline are maintained at a senior leadership standard.

Requirements

Bachelor’s degree in Business, Finance, Engineering, or a related discipline.
Significant progressive experience in technology operations, technology finance, business management, or chief of staff roles.
A proven track record supporting senior technology executives within financial services or heavily regulated environments.
Strong experience managing complex technology budgets, forecasting, and working within TBM frameworks.
Exceptional stakeholder management, communication, and influencing capabilities at the executive level, combined with absolute discretion when handling sensitive organizational data.

Nice To Haves

Experience assisting with corporate M&A technology integrations or large-scale agile transformations.
Familiarity with advanced executive dashboarding and enterprise OKR tracking tools.

Responsibilities

Lead the financial management cadence for Capital Formation technology and broader Global Technology Services (GTS), including budget tracking, forecasting, variance analysis, and Technology Business Management (TBM) reporting across all 7 pillars.
Drive headcount and workforce management, overseeing hiring tracking, vacancy management, organizational reporting, and span-of-control optimization.
Coordinate vendor and procurement activities, including contract coordination, purchase order (PO) management, vendor relationship operations, and third-party governance support.
Run the executive cadence for the Head of Technology, ensuring high-standard preparation for leadership team meetings, town halls, all-hands communications, and board or CIO reporting.
Lead cross-pillar coordination, OKR rollups, and continuous process improvement initiatives. Drive ad-hoc executive priorities, including M&A integration support and reorganization execution.
Act as a key liaison with HR, Finance, and Procurement to streamline operational workflows and remove friction for engineering and delivery heads.