Business Manager, Marketing, Analytics & Product Strategy

Capital One • McLean, VA

1d • $164,800 - $205,100

About The Position

The Business Manager will work within Marketing, Analytics & Product Strategy (MAPS), which develops intelligent marketing and innovative product strategies to support the Enterprise and fuel the Retail Bank’s growth, customer engagement, and retention. The role applies strategic and analytical skills to major company challenges, develops and tests strategies, and works collaboratively to influence business results.

The position may manage and develop one to two analysts, while coaching and mentoring associates. It spans product strategy, marketing, credit risk, analytics, and execution. The Business Manager will develop strategies for growth, profitability, and competitive success; create and implement lending product and pricing strategies; lead product-level modeling and analytics; shape direct-to-consumer marketing and retail-channel product intent; and use insights to inform customer experiences and go-to-market strategies.

The role also focuses on improving credit performance through analysis, risk models, hypothesis testing, and monitoring. The Business Manager will translate business intent into requirements and delivery plans, oversee multiple projects and programs, and partner with teams across IT, Sales, Operations, Finance, and other areas. Success requires strong analytical and quantitative judgment, leadership, communication, results orientation, and the ability to work effectively in a fast-paced, changing environment.

Requirements

• At least 3 years of professional experience performing analysis.
• Currently holds or is obtaining, with completion by the scheduled start date, a bachelor’s degree in a quantitative field or a master’s degree in a quantitative field or an MBA with a quantitative concentration.
• Strong strategic and analytical orientation, including decision-making and problem-solving based on analytics and quantitative analysis.
• Strong business judgment, leadership, and integrity; ability to make tenacious, responsible decisions.
• People leadership ability, including developing high-performing teams and business partnerships.
• Strong written and oral communication and strategic influencing skills.
• Results orientation and ability to execute in an uncertain, fluid environment.
• Track record of thriving in a fast-paced, entrepreneurial, dynamic environment.

Nice To Haves

• Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5 or more years of experience in analysis.
• 2 or more years of experience in financial services.
• 1 or more years of experience in consulting.
• 2 or more years of experience in people management.
• Previous consulting experience.

Responsibilities

• Develop business strategies that drive growth, profitability, and competitive success amid changing consumer and regulatory demands.
• May manage and develop one to two analysts; coach and mentor associates to develop and retain talent.
• Develop and implement product and pricing strategies for lending products, and lead product-level modeling and analytics.
• Lead direct-to-consumer marketing efforts for select products and set strategic intent for products distributed through the retail channel.
• Build targeted insights that inform new customer experiences, technology, concepts, and go-to-market strategies.
• Improve credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
• Manage and sequence delivery of business intent, build business requirements, and execute product strategy.
• Oversee multiple projects and programs concurrently.
• Partner with IT, Sales, Operations, Finance, and other colleagues to improve quality, volume, service, and profitability.
• Make decisions and solve problems using analytics, with sound business judgment and a strong quantitative orientation.
• Build and leverage high-performing teams and enterprise partnerships; foster innovation, drive decisions, hold business partners accountable, and deliver results.
• Communicate and influence effectively, including driving agreement through interpersonal, intellectual, and negotiation skills.
• Drive and execute short- and long-term goals in uncertain and changing environments.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager