Business Manager - $65k+

Shawmut Park Ave LLC•Burlington, NC

2d•$65,000•Onsite

About The Position

The Business Manager is responsible for driving commercial performance within Shawmut’s Automotive division by leading core business processes in alignment with company standards. This role owns the delivery of accurate and timely costing and customer quotations, sales forecasts, ensuring disciplined execution, data integrity, and alignment across cross-functional teams to ensure customer satisfaction and achievement of the company’s goals and growth. The Business Manager is responsible for effectively leveraging and managing systems such as Monday.com for project tracking, OTAPS and CMS for quoting, and Power BI for data analysis and performance tracking.

Requirements

Bachelor’s degree in Business or Engineering, or equivalent practical experience
2+ years of experience in inside sales, customer service, or sales operations preferably within the automotive or manufacturing industry
Analytical mindset with ability to interpret data and drive decisions
Excellent communication and stakeholder management skills
High attention to detail and accuracy in process and data management
Ability to manage multiple priorities in a fast-paced environment
Problem-solving skills with a proactive, customer-focused approach
Strong organizational and process management capabilities
Sense of urgency and prioritization to ensure timely completion of tasks
Awareness of need for escalation

Nice To Haves

Experience working with OEMs or Tier suppliers is strongly preferred

Responsibilities

Own and manage the end-to-end quoting process for both sample and production quotations
Ensure receipt of Sample PO and hand over to Program Management for sample production
Serve as the primary internal point of contact for assigned customer accounts
Lead contract review processes, including evaluation of award letters, purchase orders, terms & conditions, and other customer documentation in collaboration with cross-functional teams
Ensure handover of approved program documentation to Program Management
Develop and maintain detailed cost breakdowns whenever required
Manage communication with the customer to clarify RFQ information
Participate in customer meetings and events when required
Lead the forecasting and budgeting process by consolidating input from Key Account Managers and ensuring accurate system updates (pricing, volumes, SOP/EOP, commercial status etc.)
Collaborate closely with Sales, Supply Chain, and other cross functional departments to meet customer delivery and quality expectations
Monitor, analyze, and report on key performance indicators (KPIs) using Power BI
Perform other related duties as assigned or as required