Business Manager

Red Door Interactive•San Diego, CA

2d•Hybrid

About The Position

This role is for a strategic client leader who thrives in a digital agency environment. The Business Manager will be confident managing complex client relationships, overseeing a meaningful book of business, and connecting marketing strategy to business results. Responsibilities include owning client communication, spotting growth opportunities, and collaborating with cross-functional experts to deliver impactful programs. The ideal candidate brings structure, clarity, and accountability to their work and is energized by helping clients grow.

Requirements

6 years of account management experience (digital agency experience required)
Proven experience managing a $2M+ book of business
Strong understanding of digital marketing principles
Confidence in communicating with senior client stakeholders
Experience owning proposals, estimates, and client financials
Intermediate proficiency in Microsoft tools and agency research platforms
Strong organizational skills and a proactive, growth-oriented mindset

Responsibilities

Lead and manage client accounts of varying size and complexity
Own client relationships and serve as a trusted strategic partner
Identify and pursue opportunities to expand RDI services within client portfolios
Collaborate with Subject Matter Experts to pitch integrated solutions
Lead proposal and SOW development for assigned clients
Drive annual planning for small to mid-size clients with senior oversight
Translate insights and performance into clear, compelling client communication
Manage forecasting, invoicing review, and financial performance for assigned accounts
Partner with Program Management on project estimating and scope development