Business Manager - Stratford Hyundai

401 Auto•Stratford, ON

38d•Onsite

About The Position

We’re looking for a results-driven and customer-focused Automotive Business Manager to join our dynamic team. In this high-impact role, you’ll take charge of the Finance & Insurance (F&I) process—helping customers navigate vehicle financing, protection plans, and insurance options with confidence, clarity, and care. At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leaders in all aspects of who they aspire to be daily. Location: 640 Lorne Ave E Stratford, Ontario N5A 6S5 (Stratford Hyundai) Earning potential is based on your ability to sell effectively. We provide you the tools and training required to excel in this position. Hours: Monday to Thursday availability 9 am to 8 pm and Friday and Saturday availability 9 am to 5 pm. We are currently seeking experienced automotive sales professionals to join our growing team! We are looking for individuals that can develop an in-depth understanding of the various product lines, OEM requirements, sub-prime financing and everything in between. Suitable candidates must be comfortable creating relationships with customers from phone consultations, in-person meetings and closing. We are looking for eager, enthusiastic and trainable individuals who want to make a great living while changing the lives of our customers through the purchase of a vehicle.

Requirements

Valid G Driver's License and acceptable driving record
OMVIC license is an asset
Working knowledge of automotive sales and financing aspects
Self-motivated, energetic and able to thrive in a fast-paced work environment
Strong communication skills
Friendly attitude and positive team participation skills
Above average computer skills and technically savvy

Nice To Haves

OMVIC license is an asset

Responsibilities

Offer vehicle financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties
Provide customers a complete explanation of manufacturer and dealership service procedures and policies
Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management
Track and report business office performance metrics
Exceed customer's expectations with regards to customer service and follow up
Train and support sales employees with the accuracy of their PBS and other paperwork requirements
Foster a professional work environment for the sales employees by attending and contributing to the daily and weekly departmental meetings
Promote effective communication amongst dealership personnel
Ensure personnel are in compliance with dealership and corporate Mitsubishi policies and procedures, and Governmental, OMVIC, MVDA, CPA and Bank requirements
Effectively resolve outstanding customer complaints
Promote honesty and integrity within the dealership culture
Other duties as assigned

Benefits

The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
Perkopolis Enrollment
On-site Parking