Business Manager - Supply Strategy & Intelligence

Capital One•McLean, VA

9d•$179,700 - $205,100•Hybrid

About The Position

Capital One Travel is expanding. We are currently hiring a Business Manager to own the data-driven strategy for identifying, evaluating, and acquiring high-quality vacation rental inventory for Capital One Travel. You will build AI-powered orchestration workflows that identify supply gaps, find target properties, and automate outreach to property owners/managers — passing qualified leads to the Business Development team.

Requirements

At least 3 years of professional experience performing analysis
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Strategic thinking. Sees the big picture, determines opportunities through data analysis.
Data Driven. Expert-level analytical skills. Defines metrics, builds frameworks.
AI & Automation. Can design and build AI-powered orchestration workflows end-to-end.
Problem Solving. Navigates ambiguity and creates structure from scratch.
Ownership. Acts as owner of the entire supply intelligence function. Delivers business results. Focuses on key inputs and delivers with quality.
Communication. Clearly articulates strategy and insights to leadership.
Technical Acumen. Comfortable with SQL, data tools, APIs, and automation platform.
A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.

Nice To Haves

Previous consulting experience is a plus
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
5+ years of experience in analysis
2+ years of experience in financial services
1+ year of experience in consulting
2+ years of experience in people management

Responsibilities

Define and measure "good enough inventory" — create the metrics framework for supply quality by market
Analyze where customers are searching but we are not returning good enough inventory
Build competitive intelligence pipeline using third-party benchmarking platforms and public short-term rental market data to identify specific missing properties.
Build AI orchestration workflows that: find owner/PM contact info, verify connectivity, auto-pitch via outreach, and pass warm leads to Business Development
Own the supply gap analysis and prioritization of markets/properties to target
Partner with Business Development/Account Management to ensure lead quality and handoff efficiency
Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability