Business Manager I

State of Maine•Bangor, ME
•$24 - $33•Hybrid

About The Position

The Business Manager I for the Workers’ Compensation Board’s Bangor Regional Office supervises clerical support staff and oversees daily operations of one or more regional offices while providing administrative support to one or more Administrative Law Judges. The position manages the Bangor and Caribou Regional Offices, and travel is required. Strong preference is given to candidates experienced in supervising in-person and remote staff under human resources rules and policies. The role requires strong clerical, proofreading, and customer service skills, attention to detail, multitasking, professional interactions, and the ability to keep a busy caseload moving smoothly for an Administrative Law Judge. The position is based in Bangor. Telework of up to one day per week may be available with management approval after successful completion of a six-month probationary period; all telework must be performed within Maine. The role is not currently eligible for visa sponsorship or STEM OPT extensions. Applicants must submit a cover letter, current resume, and three professional references. The selected candidate must pass required background checks; fingerprinting may be required.

Requirements

  • Education, training, and/or experience in Business/Public Administration, Accounting, Economics, or another related field demonstrating competency in coordinating business operations, reviewing and maintaining records, and acting in a leadership capacity.
  • Knowledge of applicable laws, rules, regulations, policies, and procedures.
  • Knowledge of business management and office management procedures and practices.
  • Knowledge of personnel management and employee training and development.
  • Ability to supervise subordinate personnel.
  • Ability to communicate effectively and write clearly and effectively.
  • Ability to plan, assign, and direct the work of others.
  • Ability to initiate, implement, and evaluate administrative procedures.
  • Ability to use applicable computer programs.
  • Knowledge of State civil service law and rules.
  • Knowledge of collective bargaining agreements.
  • Strong clerical, proofreading, and customer service skills; attention to detail; ability to multitask and interact professionally.
  • A current resume, cover letter, and list of three professional references are required. The resume must include month and year for relevant experience and duties and responsibilities for each position; non-full-time experience must be identified.
  • Must pass required background checks; fingerprinting may be required.

Nice To Haves

  • Previous experience supervising in-person and remote staff in accordance with human resources rules and policies is strongly preferred.

Responsibilities

  • Plan, organize, assign, and direct subordinate staff’s work to achieve unit goals and ensure consistent application of policies, procedures, and guidelines.
  • Confer with and counsel subordinate staff, explain work policies and procedures, and identify and resolve work-related problems.
  • Manage the Bangor and Caribou Regional Offices; travel is required.
  • Implement and comply with human resources laws, policies, procedures, and practices, including ADA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, information security and confidentiality, and employee safety.
  • Manage caseloads for one or more Administrative Law Judges, including legal secretary work.
  • Proofread draft decisions.
  • Maintain the judge’s schedule and calendar.
  • Process filings from attorneys.

Benefits

  • 13 paid holidays, 12 days of sick leave, and more than three weeks of vacation leave annually; vacation accrual increases with years of service, and overtime-exempt employees receive personal leave.
  • State-paid employee-only health insurance premiums of 85%–100%, depending on salary; a 5% employee-only premium credit is available for participation in the applicable program.
  • State-paid 100% of employee-only dental insurance premiums.
  • State contribution of 14.06% of pay to the Maine Public Employees Retirement System.
  • Gym membership reimbursement of up to $40 per month.
  • Health and dependent care flexible spending accounts.
  • Eligibility for Public Service Student Loan Forgiveness.
  • Employee assistance program through the Living Resources Program.
  • 42 consecutive calendar days of fully paid parental leave for employees welcoming a child; additional unpaid leave may be available under the Family and Medical Leave Act.
  • Voluntary deferred compensation through a MaineSaves 457(b) account.
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