Business Management Specialist

TD•Mount Laurel, NJ

19h•Onsite

About The Position

The Business Mgmt Specialist manages a diverse portfolio of business management activities for complex or high risk functional area(s), and implement policies / processes and/or initiatives to meet business management, strategy and governance objectives. Interfaces regularly with management in the delivery of work activities. A broad requirement for Commercial Banking expertise, with Small Business focus; understanding of all systems and tools in use within the commercial bank.

Requirements

Undergraduate degree
7+ years relevant experience
Commercial Banking expertise, with Small Business focus
Understanding of all systems and tools in use within the commercial bank

Responsibilities

Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Oversees and/or independently performs tasks from end to end
Daily operational support
End to end coordination of requests, meetings, response memos, approvals, and stakeholder alignment for oversight related activities
Maintain and update core regulatory/underwriting documentation, manage annual/off cycle reviews, and drive approvals for publishing.
Lead/control support for enterprise risk activities, ensure strong control documentation, and coordinate responses to assessment requests.
Support Issue & Complaint Management including develop action plans, track closure, collect evidence, assemble remediation packages, and coordinate complaint investigations/responses with approvals.
Facilitate key initiatives across cross functional teams and ensure currency of all repository information.
Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy
Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas
Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas
Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation
Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.)
Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed
Adheres to enterprise frameworks and methodologies that relate to business management activities for own area
Actively manages relationships with corporate and/and control functions and ensure alignment with enterprise and/or regulatory requirements
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required
Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
Leads relevant governance meetings or committees and related deliverables / outcomes
Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues
Provides thought leadership and/or industry knowledge for own area of expertise
Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services
Participates in knowledge transfer within the team and business units