Business Location Leader

PGW•Jacksonville, FL

7d•Onsite

About The Position

At Palmetto Garage Works we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience. We are locally owned and our store leader operates the business as if they are the location owner. We are looking for a leader that understands the importance of taking care of their employees and customer for long term success! One that leads by example and will assume responsibility for operations, financial performance, morale, and growth initiatives.

Requirements

Years of automotive repair experience
Understand the importance of taking care of their employees and customer for long term success
Leads by example
Assume responsibility for operations, financial performance, morale, and growth initiatives
ASE-certified technicians

Responsibilities

Manage and direct all operations such as: Recruit, hire, train, motivate, evaluate, schedule and coach employees
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
Oversee all sales, accounting and clerical functions from Service Advisors
Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility, including environmental compliance
Employee’s payroll; record keeping of hours and scheduling