Business Loan Administrator I
About The Position
BNC National Bank is seeking a Business Loan Administrator I for our Glendale, AZ branch. This is an on-site only position. The Business Loan Administrator supports the administration and servicing of the Bank’s commercial loan portfolio by providing operations, administrative, and customer support to Business Banking Officers and commercial lending customers. This role is responsible for assisting with loan documentation, loan closing coordination, portfolio maintenance, exception tracking, collateral documentation, and ongoing loan servicing activities while ensuring compliance with applicable banking regulations, internal policies, and procedures. Business Loan Administrators serve as a key point of contact for customers, internal departments, and external partners by delivering responsive, accurate, and professional service.
Requirements
- High school diploma or equivalent required.
- Knowledge of banking regulations, compliance requirements, and loan documentation.
- Ability to interpret financial statements, credit reports, appraisals, title work, and other loan-related documentation.
- Strong organizational, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Ability to manage multiple tasks and meet deadlines.
- Ability to maintain confidentiality and exercise sound judgement.
- Strong attention to detail and accuracy.
- Ability to work independently and collaboratively in a team environment.
- Proficiency in Microsoft Office and banking-related software systems.
- Ability to adapt to changing priorities, procedures, and regulations.
Nice To Haves
- Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or related field preferred.
- Prior experience in commercial lending, business banking, or commercial loan administration preferred.
Responsibilities
- Provide excellent customer service by professionally responding to verbal and written communications with customers, accounting firms, participant banks, and other departments within BNC National Bank, as necessary.
- Prepare and maintain accurate loan files, documentation, databases, and electronic records while ensuring confidentiality and data integrity.
- Process and maintain loan transactions, payments, payoffs, amount adjustments, and related operational activities in accordance with bank policies and procedures.
- Input and retrieve data on applicable software applications (e.g. Xperience and LoanVantage).
- Gather, review, and maintain due diligence documentation, including financial statements, credit reports, title work, appraisals, tax documentation, and other loan-related materials.
- Complete requests for information relating to file documentation and loan requirements, including lien searches, flood certifications, real estate appraisal engagement letters, and other file documentation as required.
- Assist with preparation of loan approval memorandums, denied and withdrawn loan notices, classification changes, real estate appraisal engagement letters, and other routine loan administration communications.
- Collaborate with internal departments to support organizational objectives.
- Perform daily operational tasks accurately and within established timelines.
- Maintain compliance with company policies, procedures, and applicable regulations.
- Perform additional duties as assigned.
Benefits
- Generous Paid Vacation, Sick, Holidays & Volunteer Time
- Paid Bereavement & Maternity Leave
- Medical, Dental & Vision Insurance
- Health Savings Account, including Employer Contribution
- Flexible Spending Account
- 401(k) w/Company Match
- Company-Paid Life and AD&D Insurance
- Employee Assistance Program
- Gym Membership Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
