Business Lead, Transportation

Johnson & Johnson•Brunswick, OH

4d•Onsite

About The Position

Johnson & Johnson is recruiting for a Business Lead, Transportation, within the North America Transportation Operations Team to be located in New Brunswick, New Jersey. Relocation assistance will not be offered for this role. This role is responsible for the door-to-door operational management for Johnson & Johnson North America transport lanes, ensuring consistent product availability and the highest levels of customer experience. The position involves coordination, track & trace, and exception management for segment transportation lanes, as well as leading transport risk mitigation plan construction and execution. The Business Lead will present performance metrics and project charters/updates to various levels of management, lead operational management meetings (business reviews, reporting on operational vendor performance), and manage day-to-day tactical relationships with vendors. They will also partner with distribution centers and manufacturing facilities to coordinate and manage freight on domestic and international transport lanes, and collaborate with J&J Deliver Quality to ensure transport operations adhere to the appropriate quality framework. This role serves as the primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including missing documentation, freight delays, quality events, and shipping/receiving delays. Additionally, the Business Lead will perform ad-hoc operational analytics to drive business efficiencies. For those with a team of analysts reporting to them, oversight, management, and development of these analysts in accordance with the Credo and HR policies will be required.

Requirements

Bachelors or equivalent university degree required
Four to six (4-6) years of proven experience.
Experience in Transportation, Customer Service, Planning or Supply Chain.
Experience working with highly matrixed global organization, multi sector with heavy project management and influencing.
Knowledge of import/export process.
Understanding of US foreign trade relations.
Able to influence without authority.
Microsoft Office proficiency.
Solid problem solving and analytical experience.
Ability to work in a matrix environment and work with different cultures.
Ability to demonstrate Integrity and Credo-based Actions.

Nice To Haves

Masters in Business Administration (MBA) preferred.
Previous experience in one or more functions: Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations.
Experience with Six Sigma/Process Excellence tools, training and/or certification.
Working knowledge of project management tools (Microsoft project, GANTT, RACI, Lessons learned, etc.).
Working knowledge of analytics tools.

Responsibilities

Manage door-door operational management for Johnson & Johnson North America transport lanes, ensuring consistent product availability and the highest levels of customer experience.
Responsible for coordination, track & trace, and exception management for segment transportation lanes.
Lead transport risk mitigation plan construction and its execution.
Ability to present performance metrics and project charters/updates to various levels of management.
Lead/participate in operational management meetings (business reviews, reporting on operational vendor performance) and lead day-to-day tactical relationships with the vendors.
As required, partner with distribution centers and manufacturing facilities to coordinate and manage freight on domestic and international transport lanes.
Partner with J&J Deliver Quality to ensure that transport operations are managed within the appropriate quality framework.
Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events and shipping receiving delays.
Perform ad-hoc operational analytics to drive day-to-day business efficiencies.
For Business Leads with a team of analysts reporting to them, the individual will be responsible for the oversight, management, and development of the analysts in accordance with the Credo and HR policies.

Benefits

Relocation assistance will not be offered for this role.
Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year