Intern, Business Intelligence & Operations - Fall Semester 2026

BANNER SEVENTEEN•Boston, MA

just now•$0 - $15•Onsite

About The Position

The mission of the Boston Celtics internship program is to educate its participants in all aspects of operating a professional sports organization. Through observation and practical experience, interns learn how to function in a professional environment that requires a high energy level, the ability to perform under pressure and the utilization of essential time management skills. Through these developments, the Boston Celtics strive to successfully prepare their interns to compete for positions in the professional sports industry.

Requirements

Must be a junior or senior undergraduate student or graduate student
Academic Credit
Ability to work scheduled home games and events

Nice To Haves

Strong critical thinking, a growth mindset, an deductive problem-solving
Detail-oriented and thoughtful approaches to ensure accuracy and understanding of projects
Interest in developing ideas and projects from the ground up and being a self-starter
Enthusiasm to understand data, database management, and reporting and analytics
Ability to communicate and work with multiple departments and senior management
How to build data visualizations in Tableau, including how to tell stories and how to use data to drive insights to key stakeholders
Writing effective and efficient SQL scripts used to pull, validate, and manipulate data
A macro-level understanding of the role data plays in an organization, including how data flows out of and into systems used for ticketing, CRM, and email marketing
The ins and outs of a CRM system that manages hundreds of thousands of customer records
Foundation training and regular use of Ticketmaster’s Archtics ticketing system, the most commonly used ticketing system in professional sports

Responsibilities

Assist in the development of SQL scripts used to build Tableau server data sources and validate data accuracy
Build and validate data visualizations in Tableau, summarizing data in a way that is straightforward and informative
Assist with data accuracy audits in CRM system, including day-to-day maintenance of data
Update and analyze leads in email marketing database
Assist in tagging and categorization of social media posts
Assist Ticket Operations in a variety of Archtics related ticketing projects such as pricing structure, data maintenance, financial monitoring, and third-party integrations
Process and report on ticket donations for Shamrock Dreams program to Community Engagement
Field inbound fan questions related to tickets and troubleshoot technical issues
Support various fan engagement programs and solving in-person ticketing issues at the TD Garden Box Office during home games
Research and present best practices relating to business analytics and operations in the sports industry
Other collaborative duties as assigned by the Director of Business Intelligence