Business Intelligence Governance Lead

Bank of AmericaCharlotte, NC
Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: Consumer Technology's Business Operations, Portfolio Governance, and Initiatives (BOPGI) team is seeking a strategic analyst who can transform operational, financial, portfolio, and workforce data into actionable insights that drive executive decision-making and business outcomes. This Business Intelligence Governance role will leverage modern analytics, automation, visualization, and AI-enabled capabilities to identify trends, assess risks, improve performance, uncover efficiency opportunities, and support organizational modernization. The ideal candidate combines strong analytical expertise, and knowledge of Global Technology processes, tools and platforms to translate complex data into clear recommendations and measurable actions.

Requirements

  • 2+ years of experience in business management, analytics, portfolio management, PMO, or a related discipline
  • Skilled in Bank of America data manipulation and analysis tools: advanced Excel/PowerQuery, Tableau, Alteryx, other Business Intelligence platforms
  • Strong analytical, problem-solving, and critical-thinking skills with the ability to translate data into actionable insights
  • Demonstrated ability to manage competing/shifting priorities and solve complex problems
  • Builds relationships and influence people in changing organizations and cross-functional constructs
  • Communicates effectively, both verbally and in writing, with executive leadership, peers, and business partners
  • Analyzes complex data/processes and identify people, process, and/or technology impacts

Nice To Haves

  • SharePoint development, administration, or automation experience
  • Creates executive-level presentations, dashboards, and data visualizations
  • Experience leveraging AI-enabled tools, automation, and analytics capabilities to improve decision-making and operational effectiveness
  • Proficiency in financial management and business acumen
  • Knowledge of Bank of America Enterprise Change Policy and Standards and Global Technology processes preferred

Responsibilities

  • Analyze data to identify trends, risks, opportunities, and actionable insights
  • Support executive decision-making through clear analysis and recommendations
  • Create executive-ready dashboards, presentations, and visualizations using modern tools
  • Serve as a trusted advisor by providing portfolio, financial, and operational insights
  • Leverage analytics, automation, and AI to improve efficiency and business performance
  • Identify opportunities to optimize costs, processes, and organizational effectiveness
  • Translate business needs into scalable analytics and reporting solutions
  • Support executive, regulatory, risk, compliance, and audit requests with timely, accurate analysis

Benefits

  • Access to paid time off
  • Resources and support to our employees
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