Lead Business Intelligence Analyst

The University of Akron•Akron, OH

4d•Onsite

About The Position

This position manages ad hoc requests for information and analysis, which may require complex extractions, analyses, and reporting/visualization of information contained within institutional databases, surveys, and external information. The Lead Business Intelligence Analyst will supervise other staff within the department, providing oversight, guidance, and mentoring, and will assign work and monitor progress on tasks. This role serves as the primary access point for internal and external requests for university information and is involved in the design and development of recurring and ad hoc queries, analytics, and reporting objects. The analyst actively integrates campus, departmental, and relevant external data into analysis, research, and planning projects. They regularly engage in institutional data analysis and produce reports and information that support strategic decision-making. The position assesses existing data using sophisticated statistical techniques to predict and forecast likely future outcomes and prepares appropriate tabular, text, and interactive visualization reports. The analyst synthesizes complex issues and presents them via dashboards and reports in a creative and non-technical manner. This role supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources. The Lead Business Intelligence Analyst maintains a working knowledge of critical systems and data sources, serves on various university institutional and governance groups and bodies, and stays current on emerging trends and directions in data reporting and database administration. They provide high-quality data and analyses, identify gaps in reporting needs, and determine additional data required. The role works collaboratively with other analysts from Planning, Strategy and Insights, and across campus. They utilize creative presentation techniques to gain interest in analyses that advance decision making and support the implementation of projects, programs, and new initiatives. Additionally, the position provides advice and training to other analysts.

Requirements

Bachelor’s degree in Computer Science/Data Analytics, or related discipline
4 years’ experience analyzing databases using SQL (or other query languages such as Python, R, SAS)
2 years’ experience in Institutional Research, completing higher education state/federal compliance reports, or advanced analytic reporting in a higher education environment (some examples include: creating institutional dashboards which analyzing higher educational data and trends or providing data and analytics for accreditation).
2 years’ experience utilizing statistical and database management software (such as Access, Excel, Oracle, or related) to assist in Institutional Research, state/federal compliance reporting, or advanced analytic reporting in a higher education environment.

Responsibilities

Managing the ad hoc requests for information and analysis, which may require complex extractions, analyses, and reporting/visualization of information contained within institutional databases, surveys, and external information.
Supervising other staff working within the department providing oversight, guidance, and mentoring.
Assigning work to supervised staff and monitoring progress on tasks.
Serving as primary access point for internal and external requests for university information and in the design and development of recurring and ad hoc queries, analytics and reporting objects.
Actively integrates campus, departmental and relevant external data into analysis, research, and planning projects.
Regularly engages in institutional data analysis and produces reports and information that support strategic decision-making.
Assesses existing data using sophisticated statistical techniques to predict and forecast likely future outcomes and prepares appropriate tabular, text and interactive visualization reports.
Synthesize complex issues and present them via dashboards and reports in a creative and non-technical manner.
Supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources.
Maintaining working knowledge of critical systems and data sources; serving on various university institutional and governance groups and bodies.
Keeping current on emerging trends and directions in data reporting and database administration.
Provides high-quality data and analyses, identifies gaps in reporting needs and additional data required.
Works collaboratively with other analysts from Planning, Strategy and Insights, and across campus.
Utilizes creative presentation techniques to gain interest in analyses that advance decision making and support implementation of projects, programs, and new initiatives.
Provides advice and training to other analysts.