Lead Business Intelligence Analyst

University of Akron•Akron, OH

5d•Onsite

About The Position

Applies wide-ranging knowledge about enrollment data in the creation of new reports and data visualizations. Analyze and summarize complex issues with campus-wide impact in effective, and innovative ways (e.g., informational dashboards, interactive data visualizations, and metric reports. Supervise other staff working within the department providing oversight, guidance, and mentoring.

Requirements

Requires a relevant Bachelor's Degree.
Minimum of 4 years’ experience with databases, SQL, and Business Intelligence tools (such as Microsoft Power BI or Tableau).
Minimum of 2 years’ experience in Institutional Research or reporting in a higher education environment.
Strong ability to present information in a clear, concise, and non-technical manner verbally and in writing.
Knowledge of organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act, or FERPA).
Use of statistical and database management software, strong communication skills, ability to work harmoniously and effectively with personnel at all levels.
High degree of organization, numerical accuracy, and attention to detail.
Require a high-level of creative thinking where there are no examples or little precedent to guide appropriate results, requiring the use of analytical expertise, judgment, research, and evaluation criteria to check results.
Active listening, critical thinking, good interpersonal skills and the ability to manage multiple tasks while meeting deadlines.
The ability to provide good judgment, decision-making, and problem solving.
Strong data analytical skills to handle significant amounts of information with details and accuracy.
Demonstrated ability to work with others from diverse backgrounds.
Self-motivated and works independently and as part of a team.
Able to learn effectively and meet deadlines.
Requires a Bachelor’s Degree in Computer Science/Data Analytics or related discipline.

Nice To Haves

Master's degree in related area and/or equivalent experience/training.
Experience with advanced statistical programming and productivity software (such as SAS, Python, R, Power BI, Tableau, and Excel) to transform, clean, analyze, and manage data, report statistics, create tables, graphs, and presentations.
Able to understand policy issues in higher education, particularly pertaining to undergraduate students at a selective public research university.
Demonstrates ability to learn quickly, reason, synthesize, and generalize based on analysis of data.
Supervisory experience.

Responsibilities

Managing the ad hoc requests for information and analysis, which may require complex extractions, analyses, and reporting/visualization of information contained within institutional databases, surveys, and external information.
Supervising other staff working within the department providing oversight, guidance, and mentoring.
Assigning work to supervised staff and monitors progress on tasks.
Serving as primary access point for internal and external requests for university information and in the design and development of reoccurring and ad hoc queries, analytics and reporting objects.
Actively integrates campus, departmental and relevant external data into analysis, research, and planning projects.
Regularly engages in institutional data analysis and produces reports and information that support strategic decision-making.
Assesses existing data using sophisticated statistical techniques to predict and forecast likely future outcomes and prepares appropriate tabular, text and interactive visualization reports.
Synthesizes complex issues and presents them via dashboards and reports in a creative and nontechnical manner.
Supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources.
Maintaining working knowledge of critical systems and data sources; serving on various university institutional and governance groups and bodies.
Keeping current on emerging trends and directions in data reporting and database administration
Provides high-quality data and analyses, identifies gaps in reporting needs and additional data required.
Works collaboratively with other analysts from Planning, Strategy and Insights, and across campus.
Utilizes creative presentation techniques to gain interest in analyses that advance decision making and support implementation of projects, programs, and new initiatives.
Provides advice and training to other analysts.