Business Intelligence Engineer III, Fulfillment Center Technology Analytics
About The Position
Chewy is seeking a Business Intelligence Engineer III to join the Fulfillment Center Technology Analytics team, which focuses on scalable product analytics, AI-enabled inspection tools, and proactive operational decision support across Chewy's fulfillment network. This hands-on senior technical role designs and builds complex analytics and applied AI solutions, establishes engineering standards, and partners with Product, Engineering, Data Science, and Operations. The role leads analytics initiatives from problem definition and metric design through development, deployment, adoption, and impact measurement. It builds scalable, production-ready data models, pipelines, analytics products, inspection tools, automated root-cause analysis, and self-service capabilities. The engineer applies AI and machine learning to operational problems and communicates findings and recommendations to technical teams, operational partners, and senior leaders. The position also raises engineering quality through reviews and shared standards and mentors junior BI engineers.
Requirements
- Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, Information Systems, or a related field.
- At least 5 years of experience in business intelligence, analytics engineering, data engineering, or applied AI/ML.
- Strong technical depth in SQL, Python, data modeling, ETL/ELT, and cloud data platforms such as AWS and Snowflake.
- Experience with modern data transformation and testing tools such as dbt.
- Practical experience applying AI/ML to analytics or operational workflows, such as LLMs, agents, RAG, evaluation frameworks, or predictive models.
- Experience building analytics applications or visualizations using tools such as Streamlit, Plotly Dash, React, or Tableau.
- Solid software engineering practices, including source control, modular design, testing, CI/CD, and monitoring.
- Ability to work through ambiguity, define the right problem, and deliver scalable solutions tied to business outcomes.
- Strong written and verbal communication skills.
Nice To Haves
- Experience with fulfillment, supply chain, labor management, robotics, or other large-scale operational systems.
- Experience with agent orchestration frameworks, AI evaluation, or statistical experimentation.
- Track record of building reusable tools or frameworks adopted across teams.
Responsibilities
- Lead complex, multi-domain analyses of fulfillment center performance, including efficiency, throughput, capacity, labor productivity, and quality.
- Build reusable analytics products, inspection tools, automated root-cause analysis, and self-service capabilities for Operations and Product teams.
- Apply AI, machine learning, agentic workflows, retrieval-augmented generation, and predictive analytics to operational problems, taking solutions from discovery and validation through production adoption.
- Design scalable, tested, and well-documented data models and pipelines with strong data quality, observability, and production readiness.
- Own analytics initiatives end to end, from problem definition and metric design through development, deployment, adoption, and measurement of business impact.
- Raise the team's engineering bar through design and code reviews, shared standards, and reusable components adopted by adjacent teams.
- Mentor junior BI engineers and foster a culture of experimentation, disciplined validation, and reuse.
- Communicate findings, tradeoffs, and recommendations clearly to technical teams, operational partners, and senior leaders.
Benefits
- 401(k)
- New-hire and annual equity grant; eligible C08+ positions may also receive an annual bonus.
- Medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident insurance.
- Parental leave and family services benefits.
- Backup dependent care.
- Flexible spending accounts.
- Telemedicine.
- Pet adoption reimbursement.
- Employee assistance program.
- Discounts, including 10% off pet insurance and 20% off at Chewy.com.
- Unlimited PTO for exempt salary team members, subject to manager approval.
- Six paid holidays per year.
- Paid sick and family leave may be available in accordance with applicable state and local regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
