Business Intelligence Director
About The Position
The Business Intelligence Director leads the strategy, development, and management of data processes and storage solutions that support business analytics, operational efficiency, and data-driven decision-making. The role aligns data architecture with business objectives, improves data accessibility, reliability, quality, and security, and advances data governance and analytics capabilities. The Director collaborates with stakeholders across a global, matrixed organization, leads and develops the Business Intelligence team, and manages its budget and performance indicators. The Director also establishes and leads a new Program Management Office (PMO), defining project-delivery standards, processes, and governance. The role oversees a portfolio of enterprise initiatives, manages project resources and budgets, provides executive updates, and drives consistent delivery and operational excellence across teams. The Director additionally supports performance and talent development through coaching, development planning, and collaboration with HR on hiring and promotion processes.
Requirements
- At least 12 years of experience in IT infrastructure support, server administration, or data center operations, design, and layout; or a bachelor's degree in a related field and at least 8 years of such experience; or a master's degree in a related field and at least 6 years of such experience.
- Experience in data management, business intelligence, or a related field, including at least 4 years in a managerial or leadership role.
- PMP certification required.
- ITIL certification required.
- CSM certification required.
Nice To Haves
- Smart Core App Certification is highly desired.
- Doctorate in Computer Science, Engineering, Information Systems, Information Technology, or a related field, plus 5 years of experience in IT infrastructure support, server administration, or data center operations, design, and layout.
- Five years of people leadership or management experience with direct reports.
- Three years of experience working with operating budgets and/or project financials.
- Experience working in cross-functional teams and collaborating with business stakeholders on departmental or multi-departmental data management and analytics initiatives.
- Significant experience with BI tools and programming languages.
- Excellent communication and collaboration skills.
- Excellent problem-solving and analytical skills.
Responsibilities
- Design and execute strategic data initiatives aligned with organizational goals and operational efficiency.
- Oversee the development, implementation, and maintenance of data processes to ensure accurate and efficient data handling.
- Ensure data architecture meets current and future business needs and enables access to analytics.
- Work with departments and stakeholders to understand data needs and ensure BI outputs address them.
- Develop reporting systems and analytics tools that support insight and data-driven decisions.
- Assess and improve data processes and workflows to increase efficiency, reduce errors, and improve data quality.
- Lead, mentor, and develop BI team members.
- Establish and enforce data governance practices for compliance with legal, regulatory, and company data security and privacy policies.
- Implement controls to maintain data quality, integrity, reliability, and validity.
- Research and implement technologies and methodologies that improve business intelligence capabilities.
- Manage the Business Intelligence team budget and allocate resources effectively.
- Develop and track BI team KPIs to evaluate results and identify improvements.
- Establish and lead a new PMO, defining project-delivery standards, processes, and governance.
- Oversee enterprise project portfolios to ensure business alignment and timely, successful delivery.
- Lead, mentor, and develop project managers.
- Partner with IT, engineering, operations, and external vendors on project alignment and execution.
- Provide executive leadership with transparent updates on progress, risks, and dependencies.
- Build and lead cross-functional teams, encouraging collaboration, accountability, and continuous improvement.
- Manage budgets, allocate resources, and track team KPIs.
- Identify and implement process improvements to improve efficiency and outcomes.
- Provide tailored feedback and coaching in alignment with performance management processes and expectations.
- Promote consistent talent-development practices and communicate performance expectations across the organization.
- Align individual development goals with organizational strategic initiatives.
- Collaborate with HR on talent strategy, hiring, and promotion processes.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion.
- Short-term and long-term disability insurance.
- Life insurance and AD&D.
- Supplemental life insurance for employees, spouses, and children.
- Health care and dependent care flexible spending accounts.
- Pre-tax commuter and parking benefits.
- 401(k) Savings and Investment Plan with company match.
- Flexible or accrued vacation, depending on employee eligibility and position.
- 11 paid holidays.
- Paid sick leave.
- Paid parental leave.
- Adoption assistance.
- Employee Stock Purchase Plan.
- Financial planning and group legal benefits.
- Voluntary auto, homeowner, and pet insurance.
- The role may be eligible for a bonus, equity, and compensation deferral.
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What This Job Offers
Job Type
Full-time
Career Level
Director
